I keep getting the following message after I download a book and try to open the book from my downloads (in finder) Error getting License. License Server Communication Problem: E_ACT_NOT_READY. It gives me no other information and no options other than to

[justmejmb]

I don't really know what to do. I download a book from my library and it then goes to my download folder in finder (I have a macbook pro). When I double click on the downloaded book to open, digital editions comes up and then I get the following message

Error getting License. License Server Communication Problem:

E_ACT_NOT_READY

The only option I have at that point is to close the window. My computer is registered/authorized and I have tried everything I can think of but can't get the books to download into adobe digital editions.

Help please

[mumofmonos]

I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.

I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error

Error getting License. License Server Communication Problem only mine says  Bad Device key after.

Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.

i hope someone answers this soon.

[bbergmann11]

Well, it helps to know that someone has this error. It's very frustrating!~ Hope someone answers soon. .

[justmejmb]

I figured it out!!! You just have to unauthorize your computer from adobe digital editions and then authorize it again. just do the following

• a) Open Adobe Digital Editions
• b) On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)
• c) Click the button that says Deauthorize Computer

Worked perfectly for me.

[justmejmb]

I figured it out!!! You just have to unauthorize your computer from adobe digital editions and then authorize it again. just do the following

• a) Open Adobe Digital Editions
• b) On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)
• c) Click the button that says Deauthorize Computer

Worked perfectly for me.

[justmejmb]

I figured it out!!! You just have to unauthorize your computer from adobe digital editions and then authorize it again. just do the following

• a) Open Adobe Digital Editions
• b) On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)
• c) Click the button that says Deauthorize Computer

Worked perfectly for me.

[savama]

Worked perfectly! Thanks for the help!!