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Hi , I installed Adobe Master Collection CS5 on all iMacs with Maverick OSX 10.9.2 and later tried to update the master collection through adobe application manager. it turned with the following error Some updates failed to install Adobe After Effects C

New Here ,
May 11, 2014 May 11, 2014

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Hi ,

I installed Adobe Master Collection CS5 on all iMacs with Maverick OSX 10.9.2 and later tried to update the master collection through adobe application manager. it turned with the following error

Some updates failed to install

Adobe After Effects CS5 10.0.2 Update

  There was an error downloading this update. Please quit and try again later.

  Adobe Bridge CS5 4.0.5 Update

  There was an error downloading this update. Please quit and try again later.

  Adobe Extension Manager CS5 5.0 Update

  There was an error downloading this update. Please quit and try again later.

  Adobe Illustrator CS5 15.0.2 Update

  There was an error downloading this update. Please quit and try again later.

  Adobe Pixel Bender Toolkit 2.5 Update

  There was an error downloading this update. Please quit and try again later.

  Adobe Premiere Pro CS5 v5.0.4

  There was an error downloading this update. Please quit and try again later.

  Adobe® InDesign® CS5 7.0.4 update

  There was an error downloading this update. Please quit and try again later.

  Dreamweaver CS5 11.0.4 Updater

  There was an error downloading this update. Please quit and try again later.

  Fireworks CS5 11.0.2 Update

  There was an error downloading this update. Please quit and try again later.

  Photoshop 12.0.4 update for Photoshop CS5

  There was an error downloading this update. Please quit and try again later.

  Photoshop Camera Raw 6.7 Update

  There was an error downloading this update. Please quit and try again later.

Could you please help. Thank you.

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Community Expert ,
May 11, 2014 May 11, 2014

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My own experience is that the CC Application Manager is quite flaky.  It often doesn't resume downloads if there is an interruption, until you tell it to do so. 

It may be as simple as an internet interruption at your end, or a problem at the server end while you were downloading. 

Have you restarted the machine and restarted the update process within the Application Manager?

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Community Beginner ,
Jun 23, 2014 Jun 23, 2014

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I am experiencing the same problem! Already tried restarting the machine and update process using the Application Manager a couple of times. No difference. I have even scanned my hard drive for corruption, in case this is the cause of the alleged symptom (after all, it appears that the updates have downloaded successfully). No disk errors whatsoever....

Not sure if it is related but, I have had similar problems with the Adobe Flash Player updater recently. See the following thread.

Flash Player unable to proceed with the installation

To solve this, I had to download the latest installer for Adobe Flash Player.

FYI - I have installed Adobe Creative Suite 5 on a MacBook Pro running Mavericks (version 10.9.3) of Mac OS X.

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New Here ,
Jul 14, 2014 Jul 14, 2014

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I have the exact same problem on a Win 7 machine trying to update CS5 Production Premium.

Did anyone find a solution to this problem?

Thanks!

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New Here ,
Jul 30, 2014 Jul 30, 2014

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LATEST

Just download the updates manually

Product updates

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