In a direct manner: how can I get the Adobe Sketch files onto Photoshop or Illustrator?

Here's what you need to make this feature work properly:

1. Ensure you have the latest version of the Creative Cloud Desktop app installed. You can get the latest from software from here
2. You must be a subscriber to either Creative Cloud, Photoshop CC and/or Illustrator CC.
3. You must be logged into your CC software (CC Desktop app, Photoshop CC and/or Illustrator)

Hopefully that solves the issue. If not, drop me another line.

Thanks,

Will Eisley

Product Manager