4 Replies Latest reply: Sep 18, 2014 11:52 PM by Dave VUB

form central and submit button android

marine37 Jun 23, 2014 11:14 PM

Gday,

I am creating forms in adobe pro and generating them inside form central.

I am distributing them via email to which i am wanting responses to the forms sent back by clicking the submit button.

Creating an adobe account and signing in on IPAD allows the form to be sent back without any issues. Although on android it is proving more challenging, i am signed into adobe account on android device and try to click the submit button and nothing happens. Is there something i am doing wrong, how do i get it to send from submit button?

I want to get it working before i go ahead and buy the products at the moment i am on the trial versions.

1. Re: form central and submit button android

Wenlan_Du Jun 24, 2014 1:44 AM (in response to marine37)

Hi,

I think you created a PDF form in Acrobat pro and then imported the PDF into FormsCentral to collect responses. If that's the case, can you please check how you have opened the form on your Android device? FormsCentral PDF forms will only work with Adobe Reader. If you opened the form in other PDF viewer, the submit button won't be enabled. Here is a doc on that https://forums.adobe.com/docs/DOC-2653.

Thanks,
Wenlan
Like Show 0 Likes (0)

Actions
2. Re: form central and submit button android

marine37 Jun 24, 2014 4:00 PM (in response to Wenlan_Du)

Hi,

I have done the process you have mentioned to create the form and distribute.

I have downloaded adobe reader on my android device and open it in that program, (there is no doubt about that). The submit button doesn't work. I have read that document/forum and understand i am doing all of that.

Thanks
Chris
Like Show 0 Likes (0)

Actions
3. Re: form central and submit button android

Wenlan_Du Jun 24, 2014 11:50 PM (in response to marine37)

Hi Chris,

I tried it and yes, I can reproduce the issue. I've reported the issue to our engineering team. Sorry for the inconvenience.

Thanks,
Wenlan
Like Show 0 Likes (0)

Actions
4. Re: form central and submit button android

Dave VUB Sep 18, 2014 11:52 PM (in response to Wenlan_Du)

Is there any new on how to resolve this? I am having the same issue
Like Show 0 Likes (0)

Actions

Go to original post

form central and submit button android

1. Re: form central and submit button android

2. Re: form central and submit button android

3. Re: form central and submit button android

4. Re: form central and submit button android

Actions

More Like This

Incoming Links

Legend