creative cloud hangs at 42%

Hi manajoaquin,

Please uninstall Creative cloud desktop: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html, install again and try to download/install apps.

Additionally you ay refer the article: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html.

If you problem is still unresolved then you may try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.

Note: Kindly follow the very important instructions before download.

Regards,

Romit Sinha

I'm having the same issue on my Intel MacBook (late 2007) with OSX Lion and 4gb of RAM. I've tried installing both InDesign and InCopy and both get stuck at 42%. I've tried uninstalling CC but that didn't work. I haven't found Adobe's FAQs helpful. Any solutions?

Please try the direct download: Download New Adobe CC Trials: Direct Links (no Assistant/Manager) | ProDesignTools.

Note: Kindly follow the very important instructions before download.

Regards,

Romit Sinha

I just had the same problem with latest Illustrator hanging at 42% I quit CC and tried again. Second time around at 42% it paused and prompted me to quit Photoshop, this failed to show up the first time.

I recommend to others who experiences this to first double check you don't have any other CC apps running that may interfere. 

After successfully installing Photoshop CC (2014) on a brand new MacBook Pro with Mavericks, the install of Illustrator CC (2014) stopped at 42%. I restarted the computer and the Creative Cloud app. Now InDesign CC (2014) is stuck at 42%. I have no other applications open. Is there any new advice about this problem for the (2014) version of Creative Cloud?

Had the same problem but got around it.

Quitted the download, and started it again from scratch. Second time it worked after making sure nothing else was running especially web browser. I am running Mac OSX10.9.3 (latest) on brand new MacBook Pro w 16Gb Mem.

Here's someone who had that problem on Mac, and the solution she posted:

My download stopped at 42% - but this worked for me