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I have downloaded the AdobeFlashPlayerInstaller_14au_ltrosxd_aaa_aih.dmg and ran it on OS X 10.9.3
But all it does is freeze at 0%
What's up?
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restart your computer and try again if still have issues let us know.
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Been there, done that.
I already did all the obvious things like restart, quit all other applications, re-download the installer, etc.
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Hi SergioD,
I'm sorry you've encountered issues installing Flash Player. Based on the description provided your issue may be similar to other's we've seen on the forums and I'd like to confirm. It would be very helpful if you could provide the Flash Player install log file posted at ~/Library/Logs/FPInstallManager.log. Note that this is the User's Library folder and may be hidden on your machine.
If you’d simply like to get Flash Player installed, please try downloading and installing from our “offline” installer located at Flash Player Plug-in (All other browsers).
Thank you.
--
Maria
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Here you go. I can't attach a file, so I'm just pasting everything here.
Meanwhile I'll just do the other instal option you mentioned.
Thanks
2013-04-17 19:16:59 +0000 ---------- log start ----------
2013-04-17 19:16:59 +0000 1214
2013-04-17 19:17:00 +0000 1214
2013-04-17 19:20:23 +0000 ---------- log end ----------
2013-04-17 19:25:21 +0000 ---------- log start ----------
2013-04-17 19:25:21 +0000 All install checks pass
2013-04-17 19:25:24 +0000 ---------- log end ----------
2013-04-18 18:44:17 +0000 ---------- log start ----------
2013-04-18 18:44:17 +0000 All install checks pass
2013-04-18 18:44:18 +0000 [install started]
dyld: DYLD_ environment variables being ignored because main executable (/System/Library/PrivateFrameworks/Install.framework/Resources/runner) is setuid or setgid
installer: Package name is PlugIn
installer: Installing at base path /
installer: The install was successful.
sudo: no tty present and no askpass program specified
2013-04-18 18:44:31 +0000 [install completed]
2013-04-18 18:44:35 +0000 ---------- log end ----------
2013-04-18 18:44:35 +0000 Changing update mode to 1
2013-05-22 22:51:42 +0000 ---------- log start ----------
2013-05-22 22:51:44 +0000 1214
2013-05-22 22:51:44 +0000 1214
2013-05-23 16:01:38 +0000 18007986
2013-05-23 16:01:39 +0000 verifySignatureWithData : Message Verified!
2013-05-23 16:01:46 +0000 ---------- log end ----------
2013-05-23 16:01:50 +0000 ---------- log start ----------
2013-05-23 16:01:50 +0000 All install checks pass
2013-05-23 16:02:54 +0000 User has 3 processes that need to be closed before the Flash Player can be installed.
2013-05-23 16:07:13 +0000 [install started]
dyld: DYLD_ environment variables being ignored because main executable (/var/folders/21/dq3gqmdx0sz86nz2v59rrqqc0000gp/T/FPInstallHelper) is setuid or setgid
dyld: DYLD_ environment variables being ignored because main executable (/System/Library/PrivateFrameworks/Install.framework/Resources/runner) is setuid or setgid
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2013-05-23 16:07:36 +0000 [install completed]
2013-05-23 16:07:36 +0000 [install succeeded]
2013-05-23 16:08:36 +0000 ---------- log end ----------
2013-05-23 16:08:36 +0000 Changing update mode to 1
2013-06-13 14:40:11 +0000 ---------- log start ----------
2013-06-13 14:40:12 +0000 1214
2013-06-13 14:40:12 +0000 1214
2013-06-13 14:44:07 +0000 18012237
2013-06-13 14:44:08 +0000 verifySignatureWithData : Message Verified!
2013-06-13 14:44:17 +0000 ---------- log end ----------
2013-06-13 14:44:22 +0000 ---------- log start ----------
2013-06-13 14:44:22 +0000 All install checks pass
2013-06-13 14:45:34 +0000 User has 2 processes that need to be closed before the Flash Player can be installed.
2013-06-13 15:40:49 +0000 [install started]
dyld: DYLD_ environment variables being ignored because main executable (/var/folders/21/dq3gqmdx0sz86nz2v59rrqqc0000gp/T/FPInstallHelper) is setuid or setgid
dyld: DYLD_ environment variables being ignored because main executable (/System/Library/PrivateFrameworks/Install.framework/Resources/runner) is setuid or setgid
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2013-06-13 15:41:06 +0000 [install completed]
2013-06-13 15:41:06 +0000 [install succeeded]
2013-06-13 15:41:20 +0000 ---------- log end ----------
2013-06-13 15:41:20 +0000 Changing update mode to 1
2013-07-11 20:30:14 +0000 ---------- log start ----------
2013-07-11 20:30:14 +0000 1213
2013-07-11 20:30:15 +0000 1213
2013-07-11 20:30:26 +0000 ---------- log end ----------
2013-07-18 20:39:28 +0000 ---------- log start ----------
2013-07-18 20:39:28 +0000 1213
2013-07-18 20:39:28 +0000 1213
2013-07-18 20:39:33 +0000 ---------- log end ----------
2013-07-26 13:47:23 +0000 ---------- log start ----------
2013-07-26 13:47:24 +0000 1213
2013-07-26 13:47:26 +0000 1213
2013-07-26 13:47:30 +0000 ---------- log end ----------
2013-07-26 13:53:50 +0000 ---------- log start ----------
2013-07-26 13:53:50 +0000 All install checks pass
2013-07-26 13:54:26 +0000 ---------- log end ----------
2013-07-26 13:56:12 +0000 ---------- log start ----------
2013-07-26 13:56:12 +0000 All install checks pass
2013-07-26 13:56:44 +0000 ---------- log end ----------
2013-07-26 13:58:14 +0000 ---------- log start ----------
2013-07-26 13:58:14 +0000 All install checks pass
2013-07-26 13:58:15 +0000 [install started]
2013-07-26 13:58:34 +0000 [install succeeded]
2013-07-26 13:58:37 +0000 ---------- log end ----------
2013-07-26 13:58:37 +0000 Changing update mode to 1
2013-09-13 17:32:42 +0000 ---------- log start ----------
2013-09-13 17:32:42 +0000 1214
2013-09-13 17:32:43 +0000 1214
2013-09-13 17:33:11 +0000 ---------- log end ----------
2013-09-20 18:54:06 +0000 ---------- log start ----------
2013-09-20 18:54:07 +0000 1214
2013-09-20 18:54:07 +0000 1214
2013-09-20 18:54:32 +0000 18133029
2013-09-20 18:54:33 +0000 verifySignatureWithData : Message Verified!
2013-09-20 18:54:44 +0000 ---------- log end ----------
2013-09-20 18:54:48 +0000 ---------- log start ----------
2013-09-20 18:54:48 +0000 All install checks pass
2013-09-20 18:56:14 +0000 User has 2 processes that need to be closed before the Flash Player can be installed.
2013-09-20 19:02:28 +0000 [install started]
dyld: DYLD_ environment variables being ignored because main executable (/var/folders/21/dq3gqmdx0sz86nz2v59rrqqc0000gp/T/FPInstallHelper) is setuid or setgid
dyld: DYLD_ environment variables being ignored because main executable (/System/Library/PrivateFrameworks/Install.framework/Resources/runner) is setuid or setgid
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2013-09-20 19:03:11 +0000 [install completed]
2013-09-20 19:03:11 +0000 [install succeeded]
2013-09-20 19:03:29 +0000 ---------- log end ----------
2013-09-20 19:03:29 +0000 Changing update mode to 1
2013-10-12 23:03:36 +0000 ---------- log start ----------
2013-10-12 23:03:38 +0000 1389
2013-10-12 23:03:43 +0000 1389
2013-10-12 23:04:06 +0000 18408578
2013-10-12 23:04:07 +0000 verifySignatureWithData : Message Verified!
2013-10-12 23:04:22 +0000 ---------- log end ----------
2013-10-12 23:05:29 +0000 ---------- log start ----------
2013-10-12 23:05:29 +0000 All install checks pass
2013-10-12 23:08:32 +0000 User has 2 processes that need to be closed before the Flash Player can be installed.
2013-10-20 00:31:00 +0000 ---------- log start ----------
2013-10-20 00:31:03 +0000 1389
2013-10-20 00:31:03 +0000 1389
2013-10-20 00:31:59 +0000 18408578
2013-10-20 00:32:00 +0000 verifySignatureWithData : Message Verified!
2013-10-20 00:32:07 +0000 ---------- log end ----------
2013-10-20 00:32:10 +0000 ---------- log start ----------
2013-10-20 00:32:10 +0000 All install checks pass
2013-10-20 00:32:41 +0000 User has 1 process that needs to be closed before the Flash Player can be installed.
2013-10-20 00:32:50 +0000 [install started]
dyld: DYLD_ environment variables being ignored because main executable (/var/folders/21/dq3gqmdx0sz86nz2v59rrqqc0000gp/T/FPInstallHelper) is setuid or setgid
dyld: DYLD_ environment variables being ignored because main executable (/System/Library/PrivateFrameworks/Install.framework/Resources/runner) is setuid or setgid
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2013-10-20 00:33:03 +0000 [install completed]
2013-10-20 00:33:03 +0000 [install succeeded]
2013-10-20 00:33:50 +0000 ---------- log end ----------
2013-10-20 00:33:50 +0000 Changing update mode to 1
2013-11-17 22:27:15 +0000 ---------- log start ----------
2013-11-17 22:27:21 +0000 1389
2013-11-17 22:27:24 +0000 1389
2013-11-17 23:09:36 +0000 ---------- log end ----------
2013-11-24 23:54:31 +0000 ---------- log start ----------
2013-11-24 23:54:32 +0000 1389
2013-11-24 23:54:32 +0000 1389
2013-11-24 23:54:38 +0000 ---------- log end ----------
2013-12-02 13:04:51 +0000 ---------- log start ----------
2013-12-02 13:04:53 +0000 1389
2013-12-02 13:04:55 +0000 1389
2013-12-02 13:04:59 +0000 ---------- log end ----------
2013-12-03 13:34:39 +0000 ---------- log start ----------
2013-12-03 13:34:39 +0000 1389
2013-12-03 13:34:39 +0000 1389
2013-12-03 13:34:46 +0000 ---------- log end ----------
2013-12-10 15:42:57 +0000 ---------- log start ----------
2013-12-10 15:42:57 +0000 1389
2013-12-10 15:42:58 +0000 1389
2013-12-10 15:43:03 +0000 ---------- log end ----------
2013-12-10 16:31:47 +0000 ---------- log start ----------
2013-12-10 16:31:47 +0000 All install checks pass
2013-12-10 16:32:40 +0000 ---------- log end ----------
2013-12-10 16:41:27 +0000 ---------- log start ----------
2013-12-10 16:41:27 +0000 All install checks pass
2013-12-10 16:41:29 +0000 [install started]
2013-12-10 16:41:48 +0000 [install succeeded]
2013-12-10 16:41:48 +0000 ---------- log end ----------
2013-12-10 16:41:48 +0000 Changing update mode to 1
2014-01-15 16:36:50 +0000 ---------- log start ----------
2014-01-15 16:36:51 +0000 1386
2014-01-15 16:36:53 +0000 1386
2014-01-15 16:37:36 +0000 ---------- log end ----------
2014-01-15 13:41:40 -0500 IM: ---------- log start ----------
2014-01-15 13:41:40 -0500 IM: All install checks pass
2014-01-15 13:41:40 -0500
2014-01-15 13:43:14 -0500
2014-01-15 13:43:14 -0500
2014-01-15 13:43:14 -0500 IM: ---------- log end ----------
2014-01-15 15:52:48 -0500 IM: ---------- log start ----------
2014-01-15 15:52:48 -0500 IM: All install checks pass
2014-01-15 15:52:48 -0500
2014-01-15 15:53:06 -0500 IM: User does not have any processes that need to be closed.
2014-01-15 15:53:06 -0500 IM: [install started]
2014-01-15 15:53:17 -0500 FIN: [finalizer started]
2014-01-15 15:53:17 -0500 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-01-15 15:53:17 -0500 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-01-15 15:53:23 -0500 FIN: [finalizer succeeded]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-01-15 15:53:26 -0500 IM: [install succeeded]
2014-01-15 15:53:27 -0500 IM: ---------- log end ----------
2014-02-05 18:50:31 -0500 IM: ---------- log start ----------
2014-02-05 18:50:33 -0500 IM: 1386
2014-02-05 18:50:37 -0500 IM: 1386
2014-02-05 18:50:54 -0500 IM: 18450331
2014-02-05 18:50:56 -0500
2014-02-05 18:51:10 -0500 IM: ---------- log end ----------
2014-02-05 18:51:16 -0500 IM: ---------- log start ----------
2014-02-05 18:51:16 -0500 IM: All install checks pass
2014-02-05 18:53:05 -0500
2014-02-05 18:58:25 -0500 IM: [install started]
2014-02-05 18:58:55 -0500 FIN: [finalizer started]
2014-02-05 18:58:55 -0500 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-02-05 18:58:55 -0500 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-02-05 18:59:10 -0500 FIN: [finalizer succeeded]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-02-05 18:59:13 -0500 IM: [install completed]
2014-02-05 18:59:13 -0500 IM: [install succeeded]
2014-02-05 18:59:49 -0500 IM: ---------- log end ----------
2014-02-27 09:55:20 -0500 IM: ---------- log start ----------
2014-02-27 09:55:20 -0500 IM: 1386
2014-02-27 09:55:20 -0500 IM: 1386
2014-02-27 09:57:42 -0500 IM: 18417536
2014-02-27 09:57:45 -0500
2014-02-27 09:57:59 -0500 IM: ---------- log end ----------
2014-02-27 09:58:49 -0500 IM: ---------- log start ----------
2014-02-27 09:58:49 -0500 IM: All install checks pass
2014-02-27 09:59:59 -0500
2014-02-27 10:50:20 -0500 IM: [install started]
2014-02-27 10:50:31 -0500 FIN: [finalizer started]
2014-02-27 10:50:31 -0500 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-02-27 10:50:31 -0500 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-02-27 10:50:42 -0500 FIN: [finalizer succeeded]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-02-27 10:50:47 -0500 IM: [install completed]
2014-02-27 10:50:47 -0500 IM: [install succeeded]
2014-02-27 10:52:44 -0500 IM: ---------- log end ----------
2014-03-13 16:26:42 -0400 IM: ---------- log start ----------
2014-03-13 16:26:43 -0400 IM: 1386
2014-03-13 16:26:45 -0400 IM: 1386
2014-03-13 16:27:51 -0400
2014-03-13 16:28:29 -0400 IM: ---------- log end ----------
2014-03-20 19:11:44 -0400 IM: ---------- log start ----------
2014-03-20 19:11:44 -0400 IM: 1386
2014-03-20 19:11:45 -0400 IM: 1386
2014-03-20 19:13:34 -0400 IM: 18419293
2014-03-20 19:13:35 -0400
2014-03-20 19:13:42 -0400 IM: ---------- log end ----------
2014-03-20 19:13:48 -0400 IM: ---------- log start ----------
2014-03-20 19:13:48 -0400 IM: All install checks pass
2014-03-20 19:50:31 -0400
2014-03-21 09:30:03 -0400 IM: [install started]
2014-03-21 09:30:16 -0400 FIN: [finalizer started]
2014-03-21 09:30:16 -0400 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-03-21 09:30:16 -0400 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-03-21 09:30:22 -0400 FIN: [finalizer succeeded]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-03-21 09:30:27 -0400 IM: [install completed]
2014-03-21 09:30:27 -0400 IM: [install succeeded]
2014-03-21 09:30:33 -0400 IM: ---------- log end ----------
2014-04-10 22:36:04 -0400 IM: ---------- log start ----------
2014-04-10 22:36:05 -0400 IM: 1387
2014-04-10 22:36:05 -0400 IM: 1387
2014-04-10 22:36:09 -0400 IM: ---------- log end ----------
2014-04-18 14:43:38 -0400 IM: ---------- log start ----------
2014-04-18 14:43:38 -0400 IM: 1387
2014-04-18 14:43:38 -0400 IM: 1387
2014-04-18 14:43:45 -0400 IM: ---------- log end ----------
2014-04-25 16:27:00 -0400 IM: ---------- log start ----------
2014-04-25 16:27:01 -0400 IM: 1387
2014-04-25 16:27:02 -0400 IM: 1387
2014-04-25 16:27:06 -0400 IM: ---------- log end ----------
2014-05-03 21:58:04 -0400 IM: ---------- log start ----------
2014-05-03 21:58:04 -0400 IM: 1387
2014-05-03 21:58:05 -0400 IM: 1387
2014-05-03 21:58:16 -0400 IM: ---------- log end ----------
2014-05-11 09:31:17 -0400 IM: ---------- log start ----------
2014-05-11 09:31:17 -0400 IM: 1387
2014-05-11 09:31:19 -0400 IM: 1387
2014-05-11 09:31:28 -0400 IM: ---------- log end ----------
2014-05-19 11:09:01 -0400 IM: ---------- log start ----------
2014-05-19 11:09:02 -0400 IM: 1387
2014-05-19 11:09:04 -0400 IM: 1387
2014-05-19 11:09:16 -0400 IM: 15723551
2014-05-19 11:09:17 -0400
2014-05-19 11:09:28 -0400 IM: ---------- log end ----------
2014-05-19 11:10:30 -0400 IM: ---------- log start ----------
2014-05-19 11:10:30 -0400 IM: All install checks pass
2014-05-19 11:12:10 -0400
2014-05-20 00:07:11 -0400 IM: [install started]
2014-05-20 00:08:35 -0400 FIN: [finalizer started]
2014-05-20 00:08:35 -0400 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-05-20 00:08:35 -0400 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-05-20 00:08:40 -0400 FIN: [finalizer succeeded]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-05-20 00:08:43 -0400 IM: [install completed]
2014-05-20 00:08:43 -0400 IM: [install succeeded]
2014-05-20 00:08:48 -0400 IM: ---------- log end ----------
2014-05-20 19:46:11 -0400 IM: ---------- log start ----------
2014-05-20 19:46:11 -0400 IM: All install checks pass
2014-05-20 19:46:11 -0400
2014-05-20 19:46:21 -0400
2014-05-20 19:46:21 -0400
2014-05-20 19:46:21 -0400 IM: ---------- log end ----------
2014-05-20 19:47:15 -0400 IM: ---------- log start ----------
2014-05-20 19:47:15 -0400 IM: All install checks pass
2014-05-20 19:47:15 -0400
2014-05-20 19:47:19 -0400 IM: User does not have any processes that need to be closed.
2014-05-20 19:47:19 -0400 IM: [install started]
2014-05-20 19:47:27 -0400 FIN: [finalizer started]
2014-05-20 19:47:27 -0400 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-05-20 19:47:27 -0400 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-05-20 19:47:31 -0400 FIN: [finalizer succeeded]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-05-20 19:47:33 -0400 IM: [install succeeded]
2014-05-20 19:47:33 -0400 IM: ---------- log end ----------
2014-06-17 08:04:20 -0400 IM: ---------- log start ----------
2014-06-17 08:04:20 -0400 IM: 1387
2014-06-17 08:04:20 -0400 IM: 1387
2014-06-17 08:27:33 -0400 IM: ---------- log end ----------
2014-06-24 08:13:23 -0400 IM: ---------- log start ----------
2014-06-24 08:13:24 -0400 IM: 1387
2014-06-24 08:13:24 -0400 IM: 1387
2014-06-24 08:40:40 -0400 IM: ---------- log end ----------