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Flash Player Auto Upgrade ver 14, Won't Install: Error- Unable to Register

New Here ,
Jun 18, 2014 Jun 18, 2014

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The Flash Player Upgrade attempted to install but stopped and gave me an error: Unable to Register. I have been all through the forums and I believe I have tried everything suggested.  These have been my attemptsOS - Windows XP Pro, latest updates loaded.

1- I read a suggestion to attempt a "clean install" .  I watched the YOUTUBE video that was on the page and followed it exactly.  Attempted to re-install ver 14, and recieved the same error. this is the link to the page I followed: Can not install Adobe Flash Player. Error messages are "Failed to - Microsoft Community

2- I also downloaded the SubInACL file and the  reset_fp10.zip file, followed the instructions and ran the file.  Attempted to re-install ver 14 and got the same error, unable/failed to register.

3- I have attempted this numerous ways, rebooting the computer in between each change, re-booting after I did all, and nothing seems to work.

4- Downloaded Mozilla Firefox  at someones suggestion, attempted to download and install, still the same error.

5- When I open AOL, it attempts to install Flash Runtime and the same thing happens.  Error, Failed to Register.

6- Purchased a Registry Editor/Cleaner.  Ran this cleaner and it did speed up my computer.  Did clean uninstall of Flash Player making sure no files were on my computer. Same error.

7- Finally, contacted Adobe by phone.  The tell me they can help and try to fix the problem, but it will cost me $39.95 per instance. And, I didn't get any warm feeling that there was a gaurantee that they could fix it. In fact, i could hardly understand the indian speaking tech support.

8- I also was told that after 1pm EDT, the new Adobe help page would be up and there would be a fix on it.  Now, 3:20 EDT, and the page is still not up.

Anyone have any suggestions to fix this.  I want to avoud the "F" word ,,, Format and re-install from scratch just to get this fixed.

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Guest
Jun 18, 2014 Jun 18, 2014

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I'm using WinXP (Home Edition) with Service Pack 3, and IE ver 8.  When I tried the auto upgrade to Ver 14, I got the same results as you -- "failed to register".  What tickes me off the most is that the auto upgrade deleted the previous version of FlashPlayer that worked fine.  Now I get no flash content using IE8,

Like you, I tried to install a previous version of FlashPlayer and got the idotic response "you need to install the latest version, Ver 14" which caused all the problems.

Maybe the brainworks at Adobe can develop a fix soon.

If not, I will never install another Adobe product on my newer Win8 computer.

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New Here ,
Jun 19, 2014 Jun 19, 2014

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I just finally bailed from IE8 and went with Crome. Flash is integrated I to the browser. Prefer IE8,, but change must happen. I agree about Adobe ,,, horrible business practice

Sent from my iPhone

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Guest
Jun 25, 2014 Jun 25, 2014

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Pat Willener

Thank-you for your assistance! I logged on the website you suggested, completed the install, and everything is working fine now.

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LEGEND ,
Jun 20, 2014 Jun 20, 2014

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In most cases the MSI installer will get you around the "failed to register" problem: http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_14_active_...

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New Here ,
Jun 26, 2014 Jun 26, 2014

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HaHa ,,, I tried everything ,, nothing worked ,, then AOL pops up with an upgrade to the 9.7 version. Literally took less than 3 minutes to upgrade the software ,, and when I open IE8 and load a Flash object ,, IT WORKS ,,,, Stupid *&^%ng Adobe Software ,,,

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