9 Replies Latest reply: Jul 7, 2014 7:04 AM by ChristianRogerZ RSS

    Premiere Pro CC (2014) - 8.0.0 crashes at every turn

    ChristianRogerZ Community Member

      Hello,

      I am a long time Adobe user (both print and video production specialist).  I was very excited to dive into the new Creative Cloud update.  The only program I started to use since the 8.0.0 update is Premiere Pro.  Since the update, I get a wide variety of crashes.  The list below are examples of crashes I am encountering.

       

      The entire (7.2.2) CC suite ran flawlessly before the (2014) update.  I never had these problems before!  I'm afraid to open the other (2014) programs to find out they wont work properly.

       

      1) The open and close crash (Generic message telling you it has to close due to a problem).

      2) I made three edit changes, then went to, 'render selection' and got a generic crash report with it closing the program.

      3) When opening a project, it is never the way I left it, meaning the sequence I was working on needs to be re-opened and re-rendered from my sequence bin.

      4) Crashes when watching a playback after timeline is rendered.

      5) During a playback the viewer will freeze on its current frame but the playhead and audio keep moving as if nothing is wrong.  Then a minute later it will show the correct frame the playhead is on and then you get the crash notice and it closes.

       

      I have already un-installed and re-installed it.

      My system Specs are:

      iMac OS X

      27-inch, Mid 2010

      Processor  2.8 GHz Intel Core i5

      Memory  16 GB 1333 MHz DDR3

      Graphics  ATI Radeon HD 5750 1024 MB

      Software  OS X 10.9.3 (13D65) Maverick

      Dual Monitor display

       

      Any suggestions!?!?! Help!Kevin Monahan