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I have a MacBook Pro. I cannot install the Flashplayer updates. Help!!!!!!

New Here ,
Jun 27, 2014 Jun 27, 2014

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I cannot install the Flashplayer updates.  Whenever I attempt, I keep getting an error message that says the installation won't continue; until I close Safari.  Well, when I quit Safari, and press retry; I get an error message stating that the installation can't happen, at this time.  I don't want my computer exposed, due to having an out of date version.  I need help.

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correct answers 1 Correct answer

LEGEND , Jul 01, 2014 Jul 01, 2014

You need to close the Safari process, not only the browser window.

If you don't know how, restart your Mac, then run the downloaded installer before doing anything else.

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Guest
Jun 27, 2014 Jun 27, 2014

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How are you trying to install the software? you may try the archived version. try installation of flash player

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New Here ,
Jun 28, 2014 Jun 28, 2014

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Forgive me for being so clueless, but what do you mean by how I am trying to install it?  When my computer prompted that it was time for an update, I clicked on the icon to begin installation.  Once installation starts, what I explained above is what happens.

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New Here ,
Jun 28, 2014 Jun 28, 2014

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I just received a pop up, telling me that it's time for an update again.  I copied and pasted the info from the pop up.

Here it is:

  1. To proceed, open your download folder to find the Adobe Flash Player Installer <filename>.dmg.
  2. Double-click on the installer to complete the installation. For additional help, click here.

I followed directions, and the same thing happened.  It stopped installing, because it said I needed to close Safari.

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LEGEND ,
Jul 01, 2014 Jul 01, 2014

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You need to close the Safari process, not only the browser window.

If you don't know how, restart your Mac, then run the downloaded installer before doing anything else.

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New Here ,
Jul 05, 2014 Jul 05, 2014

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Thank you, very much.  It worked.

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New Here ,
Jul 02, 2014 Jul 02, 2014

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you can find at FQA

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New Here ,
Jul 05, 2014 Jul 05, 2014

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Thanks. I tried what Pat said, and it worked.

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