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Flash Player Authentication Failed

Guest
Jun 29, 2014 Jun 29, 2014

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I am having all sorts of problems with Adobe Flash Player.

I am new to Windows 8 so that doesn't help, things are hard to find on here.

I have tried to install flash on my laptop after having a problem watching video content on SkyGo.  When trying to watch something I get an error message saying Flash Player Authentication Failed.

I have tried the few fixes I have found for this and they didn't work so I have tried to re install Flash Player.

I go through the complete installation and it appears to have worked.  I then try to find the program and can't find it.

It appears in my control panel but not in applications under the start menu, so I can uninstall it but not open it.  I search my computer for it and it gives my no results.  There doesn't even seem to be a Flash Player program folder.

This is driving me nuts.  I have tried all the suggestions on the help page and a few forum suggestions but nothing seems to work.

It doesn't help that I have to Google everything to find out where things are on Windows 8.

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LEGEND ,
Jul 01, 2014 Jul 01, 2014

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Flash Player is a browser add-on, not an executable program - you won't find it under your installed programs or the Start menu.

What browser are you using?

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Guest
Jul 02, 2014 Jul 02, 2014

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Ive tried Firefox, Chrome and IE.  One of the fixes I saw on a thread was to right click on the Flash Player and complete some actions, so I was looking for the program to try this.  I'm guessing the actions are under the plug in on the browser I'm using.  Does this sound right?

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LEGEND ,
Jul 02, 2014 Jul 02, 2014

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Here are some basic information:

Make sure that the Shockwave Flash plugin/add-on is enabled in all browsers.

If you still get that problem, please post a screenshot of that message: https://forums.adobe.com/thread/1070933

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