Hi,
When I try to open the Photoshop CC 2014. It will close after it has started up for a few seconds without any error message dialog in the Photoshop or error log in Event Viewer.
I have just subscribed for the package Photoshop & Light Room combo yesterday and tried to install the Photoshop CC 2014.
I have already tried to figure it out for at least 10 hrs in 2 days by searching all the solutions to this kind of problems and tried every means I could do, but nothing really works.
What I have already tried are as follows:
1. Un-install the ps cc 2014 with clear preference option and re-install it again with Creative Cloud application, but no luck.
2. Update Nvidia graphic driver, which it has already been up-to-date, no luck. I even update the windows using window update center, but still get the same problem.
3. Use Adobe Creative Cloud Cleaner tool after un-install the program. The cleaner tool works fine with successful message and no error message in the log file. Then, I try installing the ps again, but no luck again.
4. Use the License Update Service tool, but no luck.
5. Delete the opm.db and lunch the Photoshop again, but no luck, same problem.
***6. Rename the folder SLStore to SLStore_old. Open the program and it will ask me to license the software by signing in with my adobe account, it "works" only for the first time. However, once I close the application and open it again, same problem occurs, the program just closes right after I open it again. Now, I have to rename the folder every time I want to use the Photoshop.
(By the way, this problem happen the same for the LR and now I have to re-name the SLStore folder every time I want to use the LR as well)
It seems to me that I have some kind of the license problem, but I cannot understand why? and how to fix this?
I am using Window 7 Ultimate 64-bit SP1 on my VAIO laptop.
The specifications are Intel(R) Core i7 CPU Q740@1.73GHz, 6.0GB of RAM. The GPU is NVIDIA GEFORCE GT 425M.
I really need to use the program and that is why I decide to purchase for the package, please help resolve this.
Any help, any recommendation would be appreciated.
Thank you.
