Sadness
Jason R Brandt Jul 2, 2014 10:17 AMWhen I first started visiting these forums, it was lots of posts about "How do I do x ?" and asking for creative advice. And there were lots of people with tons of good information. (Miss you Harm)
Now it seems that most posts are about how things don't work correctly, or that Premiere doesn't do things like FCP, or Premiere doesn't have (name the feature) and how that is so terrible.
Even in the Lounge the conversations are far more negative than they used to be before CC.
I guess this is a plea for someone to try and get Adobe to wake up. Someone here has to have some sort of connection to someone that can make a change.
Adobe, people are not happy. You are NOT listening to what your customers want, or need. Stop trying to be the other guys. You had an amazing product to begin with.
Please return to your previous business model of making quality software, and providing customers what they actually want. You could continue your CC subscription model, but bring back the perpetual license. So many of us would love to have updated software with new upgrades, but we simply will not rent software. CS6 is plenty for someone like me, and I'm sure many others. I don't have to have the new stuff. Until I can get it through perpetual license, I won't spend any more money with your company. You lose, not me. I have a business that does just fine with what I have, and can get so many other places if needed.
And dropping phone support? That is simply being cheap. Customer service is the ultimate in keeping and growing business.
This may be one of the last times I visit the forums. I have found that lately, I can get the information easier by doing a Google search. And I get to miss out on the negativity.
Thank you again to all of the "Gurus" here on the forums, even those who have spent time arguing against me on some of the posts. Your wealth of information has been greatly appreciated.
Jason



