5 Replies Latest reply: Jul 2, 2014 3:12 PM by Snarky McSnarkster RSS

    Sadness

    Jason R Brandt Community Member

      When I first started visiting these forums, it was lots of posts about "How do I do x ?"  and asking for creative advice. And there were lots of people with tons of good information. (Miss you Harm)

       

      Now it seems that most posts are about how things don't work correctly, or that Premiere doesn't  do things like FCP, or Premiere doesn't have (name the feature) and how that is so terrible.

       

      Even in the Lounge the conversations are far more negative than they used to be before CC.

       

      I guess this is a plea for someone to try and get Adobe to wake up. Someone here has to have some sort of connection to someone that can make a change.

       

      Adobe, people are not happy. You are NOT listening to what your customers want, or need. Stop trying to be the other guys. You had an amazing product to begin with.

       

      Please return to your previous business model of making quality software, and providing customers what they actually want. You could continue your CC subscription model, but bring back the perpetual license. So many of us would love to have updated software with new upgrades, but we simply will not rent software. CS6 is plenty for someone like me, and I'm sure many others. I don't have to have the new stuff. Until I can get it through perpetual license, I won't spend any more money with your company. You lose, not me. I have a business that does just fine with what I have, and can get so many other places if needed.

       

      And dropping phone support? That is simply being cheap. Customer service is the ultimate in keeping and growing business.

       

      This may be one of the last times I visit the forums. I have found that lately, I can get the information easier by doing a Google search. And I get to miss out on the negativity.

       

      Thank you again to all of the "Gurus" here on the forums, even those who have spent time arguing against me on some of the posts.    Your wealth of information has been greatly appreciated.

       

      Jason

        • 1. Re: Sadness
          Biggles Lamb Community Member

          Alas Jason  I am afraid that your plea to Adobe will be lost for etermity, not because they hear what you say but because they simply do not care.

           

          It is again.........you can have any color you like as long as it is black.

           

          It is take it or leave it.

           

          But, Adobe has not been making quality software, Premier Pro 2, 4 and 6 had many bugs.  They have had a history of releasing buggy software and paying users Beta testing

           

          If you want good quality software then does what it says and a company that presently cares about their users look no further than Edius.

           

          Yes things are negative, that is sad, but if we stop being negative and say how wonderful the CC is then they will not change and CC is hear on its own for good

           

          Col

          • 2. Re: Sadness
            Biggles Lamb Community Member

            OH yes

             

            Just because someone is not apparently contributing does not mean that they are not actively a member and making contributions.

             

            Unlike cousins of cousins whose ID was obvious some people are more adept at hiding their true selves

            • 3. Re: Sadness
              Snarky McSnarkster Community Member

              hahahahaha!

              everyone in the world (except you apparently) knows cc_merchant is Harm in disguise.

               

              hahahahahahaha!

              • 4. Re: Sadness
                Stan Jones CommunityMVP

                cc_merchant is Harm in disguise.

                 

                A comment some time back made me wonder, but the proof AGAINST this is that the REAL Harm would have been powerless not to have jumped in here, with Biggles addition:

                 

                Re: Sayings

                 

                I thought about Harm and his endless lists of English language oddities.

                • 5. Re: Sadness
                  Snarky McSnarkster Community Member

                  what was the post about

                  link to tweakers page / cc no good / unreasonably high european subscription price

                  maybe a car analogy