2 Replies Latest reply: Jul 3, 2014 11:59 AM by Anit Kumar Panda RSS

    Unable to change Administrator password and/or log in to Administrator! (CF10)

    daniel11223344
    daniel11223344 Dec 10, 2012 11:16 AM

      So as the title says, I can't log into the Administrator and changing the password via Coldfusion10\cfusion\bin\passwordreset.bat doesn't seems to be actually changing the password since I still get "invalid username/password" when I try to log in after resetting the password.

       

      Even further, I used the old method of altering neo-security.xml and changed "admin.security.enabled" to false. This DID allow me access to the administrator, but even then, when I enable password protection and reset the password from the administrator, I still am unable to log in!!

       

      One detail which may be a clue for solving this problem: when CF was installed, it was set to not use the default "admin" username. When I try to log in though, I try with both "admin" and the custom username with no luck.

       

      Any ideas on how to fix this? It seems like the password encryption system is broken and storing the reset password hash wrong or something....

       

      EDIT: Forgot to mention that I restart the service after resetting the password.