1 Reply Latest reply: Jul 3, 2014 2:38 PM by tinaTS RSS

    stopped working

    resdesign CommunityMVP
    resdesign Jul 3, 2014 7:56 AM

      I am having some issues with 2014 which keeps on crashing.

      windows 7

       

       

      ps crash.png

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        • 1. Re: stopped working
          tinaTS Employee Hosts
          tinaTS Jul 3, 2014 2:38 PM (in response to resdesign)

          When does it crash, what are you doing in the app? Did it ever work? Did previous versions (which?) of Photoshop work? Are you seeing any other issues with other applications? It might help if you choose Help > system info in Photoshop and paste all the data there here.

           

          Also, try starting Photoshop by holding down the shift key, until you get the notice that plug-ins are turned off. Third party plug-ins that aren't updated for the most recent version of Photoshop can cause issues. If you moved any Photoshop plug-ins to the new version, that could be causing the problem as well.