Conflicting Information on simultaneous CC use.

I think you can have the apps installed on 2 machines but only can run the apps on one machine at a time as far as I understand.....

UrsusArctos12,

Welcome to Adobe Community .

The End User License Agreement for Creative Cloud has been adjusted in a way so that you are able to use the Creative Cloud apps on two computers( any combination of MAC & Windows ) at the same time as well. I hope this would answer the query that you had.

Regards,

Kartikay Sharma

Hi UrsusArctos12,

Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.

Responding to your specific issue, the licence states "2.1.3 Portable or Home Computer Use. Subject to the important restrictions set forth in Section 2.1.4 [having to do with volume licensees], the primary user of the Computer on which the Software is installed … may install a second copy of the Software for his or her exclusive use on either a portable Computer or a Computer located at his or her home, provided that the Software on the portable or home Computer is not used at the same time as the Software on the primary Computer."

In other words, you can use Creative Cloud on two computers at the same time, provided that it is not the same application. For example, you can use Photoshop CS6 and Photoshop CC simultaneously on two computers, but you cannot use Photoshop CC on two at the same time.

Hope this helps.

You can run the applications on two computers at once.

From the Creative Cloud FAQ at http://www.adobe.com/products/creativecloud/faq.html under the section Getting started:

Can I use the software I download from Creative Cloud on multiple computers?

Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.

hi, is this true as well for creative cloud for teams or only on the cc individual subscriptions? 

Hi Ruel,

Yes it is the same information for the Creative Cloud Team.

Each users are able to use the Creative Cloud apps on two computers.

Thanks.

Arnaud.

please clarify the above threads cause if you can't use 1 specific creative cloud app on 2 systems at once you are providing incorrect and conflicting information. A lot of folks are receiving different answers from different adobe staff.

juanjim wrote:

 

please clarify the above threads cause if you can't use 1 specific creative cloud app on 2 systems at once you are providing incorrect and conflicting information. A lot of folks are receiving different answers from different adobe staff.

I agree. Adobe staffers seem to have different understandings of the answer.

A) Installing and activating the software on two computers at the same time is not the same as B) running the same version of the software (e.g. Photoshop CC) on two computers at the same time.

I see many threads in these forums where the question posed is B) above (e.g. running Photoshop CC on two computers at the same time) but the answer provided is the answer to question A) above.

I'm Adobe staff and I'll share with you my understanding. Referencing section 2.1.3 on page 99 here http://wwwimages.adobe.com/content/dam/Adobe/en/legal/licenses-terms/pdf/CC_EULA_Gen_WWCom bined-MULTI-20121017_1230.pdf

2.1.3

Portable or Home Computer Use. Subject to the restrictions set forth in Section 2.1.4, the primary user of the Computer on which the Software is installed under Section 2.1 (“Primary User”) may install a second copy of the Software for his or her exclusive use on either a portable Computer or a Computer located at his or her home, provided that the Software on the portable or home Computer is not used at the same time as the Software on the primary Computer.

I'm not an attorney, but my understanding is that the intent of that statement in regards to the "not used at the same time" portion is to prevent anyone other than the owner aka “Primary User” from using the software. If you had the software installed on two computers in your house and wanted to know if it was okay for both you and your spouse to be using the software, based on that statement, no. My interpretation of "used" is the software is open on the computer and being physically interacted with. So is it okay for the owner to have the software open and running on two computers and going back and forth working between two computers, yes, because the owner is still only physically interacting with one computer at a time. If you have the software open running and leave the computer with the software still open it is no longer being used. The statement is not intended to prohibit the owner from working on multiple workstations for productivity sake but rather to prevent "sharing" installations with others.

Thanks for your interpretation of the EULA, David.

Be so much clearer if Adobe wrote a simple FAQ spelling all that out in plain English. I'm sure Adobe knows what the intent of the EULA is since they wrote it.

For example, the wording of this forum response last year seems to contradict the EULA quoted in your reply

Re: Creative Cloud on 2 personal computers

"A single Creative Cloud membership can only be installed on to two machines only and you are also able to use both of them at the same time . Thats a special exception that we have provided to our Creative Cloud customers."

So is there a special EULA amendment for Cloud members?

 

If you had the software installed on two computers in your house and wanted to know if it was okay for both you and your spouse to be using the software, based on that statement, no. ...

 

So is it okay for the owner to have the software open and running on two computers and going back and forth working between two computers, yes, because the owner is still only physically interacting with one computer at a time.

 

If you have the software open running and leave the computer with the software still open it is no longer being used.

 

The statement is not intended to prohibit the owner from working on multiple workstations for productivity sake but rather to prevent "sharing" installations with others.

Seems clear enough.

Can we take that as the official Adobe position?

David, you are referring to 2.1.3, whereas the parent (2.1) states

"applies to Customers who have purchased a license to the Software but have not purchased a membership-based license or service such as the Creative Cloud membership", which means that we should be referring to point 2.2 of the EULA rather than 2.1.

Unfortunately 2.2 does not state usage is limited to 1 or 2 computers.

Good point. Can't argue with that.

So none of the 2.1.x clauses apply to Cloud membership.

So we're not really any nearer to a clear answer to the simultaneous use question for Cloud software.

I think unless I hear otherwise, I will continue to install and use the applications on two computers at the same time. I am basing this on their FAQ since that is the only text I can rely on written by adobe.

Can I use the software I download from Creative Cloud on more than one machine?:

 

Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.

The above does not stipulate limitations imposed.

Stephan

Same here.

Can I use the software I download from Creative Cloud on more than one machine?:

 

Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.

The above does not stipulate limitations imposed.

 

Stephan

Agreed.