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Master pages went missing from my FrameMaker 12 setup about 4 days ago. I can see body and references pages. I have tried reinstalling. The master pages are missing from all of my FrameMaker documents, absolutely all of them. I have done two new installations of FM 12, no fix.
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What's your setting for View> Menus? Complete or Quick?
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I checked my documents, and View > Menus > Complete is the answer. Nothing is set to Quick. All are set to View > Menus > Complete. Thank you for that question. It was something I could check out.
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Does the old shortcut still work? [Esc, v, M plus its close kin Esc, v, R for Reference pages and Esc, v, B for Body pages – all case-sensitive]
Also, does "missing" mean you select View master pages and get a blank screen? while double-checking the view shortcuts, I discovered this can be replicated by turning off borders [Esc, v, b] in Master page view … if you happen to be using a Master page layout with no header or footer. But I have also, occasionally, ended up with blank master pages even when they should have had content. It's a mystery.
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If the Master page can be seen using the keyboard shortcut that Niels suggests, then try a different Workspace. The menu items are tied in to the current Workspace and the Review workspace doesn't have the Master pages listed on the View menu.