11 Replies Latest reply: Jul 7, 2014 8:33 PM by zeetoe25 RSS

    Lightroom 5.5 CC doesn't launch after Update

    zeetoe25 Community Member

      Hello,

       

      I used Creative Cloud to download all the new 2014 updates of which LR 5 was an update.  All the downloads and installs reported being successful.  I opened PS CC 2014 and it launch and loaded just fine.  However, LR 5 launches the flash screen for about 2 secs, but doesn't launch.  I've try to go to Creative Cloud to download and reinstall, but it has LR 5 as installed and won't let me re-download and install.  I also tried going to the new creative cloud adobe site and tried downloading it there, but is comes up with a message that the link requires a launch program ... have no idea what the program is.  Totally baffled with this new Cloud set up!  Your help is greatly appreciated.

       

      Dennis