error getting license. License server communication problem:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

[ImSandee]

I am unable to download e-books to Adobe Digital Editions.  This is the message I receive. Does anyone know what I can do?

I'm using Windows 7, and trying to read on a Nook.

[kglad · Accepted solution]

deauthorize (shift-ctrl-d) and then restart ade.  you will be prompted to re-authorize.

[ImSandee]

Thanks!  You've saved the day, and my sanity.

[kglad]

you're welcome.

[Guest]

This worked for windows XP too and is most appreciated.

[kglad]

you're welcome, too.