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1. Re: telling me to install flash player but when I try tells me already installed but not enabled
Pat Willener Jul 11, 2014 10:28 PM (in response to rajah2)And - did you enable it? For IE see https://forums.adobe.com/thread/885448
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2. Re: telling me to install flash player but when I try tells me already installed but not enabled
rajah2 Jul 11, 2014 11:32 PM (in response to Pat Willener)yes, tried all the recommended steps....have been fighting with this for hours...even tried to find adobe alternatives.
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3. Re: telling me to install flash player but when I try tells me already installed but not enabled
Pat Willener Jul 13, 2014 3:29 AM (in response to rajah2)What does it tell you at http://helpx.adobe.com/flash-player.html ?
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4. Re: telling me to install flash player but when I try tells me already installed but not enabled
rajah2 Jul 13, 2014 12:31 PM (in response to Pat Willener)YOUR SYSTEM INFORMATION Your Flash Version Flash Player disabled
Your browser name Internet Explorer
Your Operating System (OS) Windows (Windows 8)
when I check tools, the system tells me flash is enabled.
5. Verify if Flash Player is installed......no animation is showing
Thank you Pat, I appreciate the help.
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5. Re: telling me to install flash player but when I try tells me already installed but not enabled
Pat Willener Jul 13, 2014 8:33 PM (in response to rajah2)This is very strange; can you post a screenshot where Shockwave Flash shows as enabled in your Add-ons: https://forums.adobe.com/thread/1070933
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8. Re: telling me to install flash player but when I try tells me already installed but not enabled
rajah2 Jul 13, 2014 9:17 PM (in response to rajah2)sorry Pat clear image until I try to send it to you, hope you can read it.Dianne
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9. Re: telling me to install flash player but when I try tells me already installed but not enabled
Pat Willener Jul 13, 2014 9:20 PM (in response to rajah2)The images are perfectly clear.
However, what is not clear is why this happens. I will try to get someone from the Flash Player team to look at it.


