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OS X 10.10 Yosemite Won't Launch AE CS6

Explorer ,
Jun 02, 2014 Jun 02, 2014

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I believe I had the same problem with Mavericks when it was released, but it's also with OS X 10.10 now (I know it's soon but just reporting it).  Yosemite won't launch AE but all the other Adobe CS6 apps work great though.  Had to get Java for Illustrator but that's it.

Screen Shot 2014-06-02 at 7.55.56 PM.png

Just a heads up for AE artists that are also developers. 😃

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correct answers 1 Correct answer

Jun 02, 2014 Jun 02, 2014

The problem with Mavericks was that the Nvidia OptiX library had a problem that caused us to need to get an update from them to include with an After Effects patch.

We'll be testing with Yosemite now that it's available and see what may be broken that we need to fix.

See this page:

After Effects and Mac OSX v10.10 (Yosemite) | After Effects region of interest

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Jun 02, 2014 Jun 02, 2014

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The problem with Mavericks was that the Nvidia OptiX library had a problem that caused us to need to get an update from them to include with an After Effects patch.

We'll be testing with Yosemite now that it's available and see what may be broken that we need to fix.

See this page:

After Effects and Mac OSX v10.10 (Yosemite) | After Effects region of interest

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Community Expert ,
Jun 02, 2014 Jun 02, 2014

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Does not surprise me at all that an app that was just released in Beta today for developers may have some problems integrating with an app that is as complex as After Effects.

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Explorer ,
Jun 02, 2014 Jun 02, 2014

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Awesome, I figured I'd let you guys know ASAP.  Thanks for the reply!

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Community Expert ,
Jun 02, 2014 Jun 02, 2014

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Lol - that was fast!  🙂

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Explorer ,
Jun 02, 2014 Jun 02, 2014

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Yeah just figured I'd post it up now haha =P

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New Here ,
Jun 02, 2014 Jun 02, 2014

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So you have tried Lightroom 5 and PS CS6 on Yosemite and they both work fine?

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Explorer ,
Jun 02, 2014 Jun 02, 2014

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PS CS6 works fairly well.  Brushes are still responsive and snappy.  Flickering in the app window once in a while if you're doing high resolution work.

Lightroom I'm not 100% totally sure but it launches fine.  I haven't used it in a long time and it's REALLY outdated.

The menu's look cool though with the new Yosemite design!

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New Here ,
Jun 03, 2014 Jun 03, 2014

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Got a side track question. How you "get Java for Illustrator" to make it work? My AI crashes on startup.

Thanks a lot.

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New Here ,
Jun 03, 2014 Jun 03, 2014

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I'd be curious to know as well. Photoshop CC and Illustrator CC stability on Yosemite are the only thing I truly need to install this beauty

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Explorer ,
Jun 03, 2014 Jun 03, 2014

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There's a little side button on the left that says "More info" when it launches.

It's called Java for OS X 2014-001 on Apple's website.

Java for OS X 2014-001

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New Here ,
Jun 03, 2014 Jun 03, 2014

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All Adobe other Apps work fine for me CS6 & CC on OS X 10,10 Yosemite, Except After Effects CS6 & CC

Hope to see a patch or fix soon..

Thanks guys

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New Here ,
Jun 03, 2014 Jun 03, 2014

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Thanks AbidalSarraj ! Your feedback is truly appreciated.
On another note, how would you rate the system's stability ?

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New Here ,
Jun 03, 2014 Jun 03, 2014

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So far I give it 8/10, most media editing apps are not stable or they won't start at all, but with other design apps and productivity they works fine and great.

I noticed my Mac got extra heat more than usual.

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Community Beginner ,
Jun 03, 2014 Jun 03, 2014

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Like the OP says, I know its too soon for anyone to care but just throwing it out there: the CC app itself doesn't seem to auto load anymore. After Effects CC won't start with the same error as above. Photoshop CC works fine

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New Here ,
Jun 03, 2014 Jun 03, 2014

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New Here ,
Jun 10, 2014 Jun 10, 2014

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So has there been any updates on this? Would be much appreciated if a beta - fix even was released before the official release of OSX 10.10.   Once again, AE is the only problem that doesn't run (in regards to all the other typical production programs).

Thanks!

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Explorer ,
Jun 10, 2014 Jun 10, 2014

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OS X Yosemite beta is brand new. They'll have more builds in the coming weeks of course...

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Jun 11, 2014 Jun 11, 2014

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It looks like this problem is because Apple removed a system font that After Effects uses for its interface on Mac OS. We're still investigating.

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New Here ,
Jun 11, 2014 Jun 11, 2014

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Which font? Could we simply install it to temporarily fix the issue?

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Jun 11, 2014 Jun 11, 2014

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I'll let you know when we know enough to confidently recommend a workaround.

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New Here ,
Jun 11, 2014 Jun 11, 2014

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Ok, thanks.

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New Here ,
Jun 11, 2014 Jun 11, 2014

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Thanks that would be great.

I know the topic says CS6, but I assume everywhere is aware that CC is having the same problems. (I don't expect there to be any difference in the approach for a fix).

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Community Beginner ,
Jun 17, 2014 Jun 17, 2014

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I tried reinstalling the Lucida fonts but that did not do the trick. And i can confirm that in the main UI that IS the font used by AE.

Perhaps there are some other sections like in effects or maybe even some unused component that uses a different font.

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Jun 17, 2014 Jun 17, 2014

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Further investigation has revealed that it is not a simple matter of installing a font. We'll let you know when there's more information.

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