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Presenter 8- Theme Editor Preview stopped working

New Here ,
Feb 16, 2013 Feb 16, 2013

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When I click on the Theme Tab the pop up window for the Theme Editor shows but the preview display has the Adobe Presenter pre-load screen and nothing else.

  • This was OK  in the trial version and then it stopped.  I just purchased the license and uninstalled and reinstalled and nothing changed.
  • I did a repair for MS Office 2010 thinking that maybe my Powerpoint got messed up.
  • I can change the theme but then I have to preview the current slide to see if I got what i wanted.  .

Presenter theme editor error.png

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Adobe Employee ,
Feb 17, 2013 Feb 17, 2013

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Hi ,

Is this specific to a particular presentation ?

If not, which OS version are ypu using ? Is Presenter 32 bit or 64 bit?

Thanks,

Alpi Agarwal

Presenter Engineering Team

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New Here ,
Mar 20, 2014 Mar 20, 2014

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I am having the same issue.  I am running Adobe Presenter v9.0 on Windows 7 64 bit.

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Community Beginner ,
Mar 20, 2014 Mar 20, 2014

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As am I, Adobe Presenter V9.0, Windows 8 64 bit, PowerPoint 2010.

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Community Beginner ,
Mar 20, 2014 Mar 20, 2014

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Am having same problem. Checked in PowerPint Options/Add-Ins, and it listed the Adobe Presenter PowerPoint COM Addin's location as C:\Program Files (x86)\Adobe\Adobe Presenter 8\MenuLauncher.dll. This suggests I'm actually running Presenter 8. Am I reading this correctly?

-Robert

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New Here ,
Jul 14, 2014 Jul 14, 2014

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Same thing is happening to me.  One day it just stopped working.  64 bit version, Windows 7, PowerPoint 2007.  All presentations.

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Adobe Employee ,
Jul 15, 2014 Jul 15, 2014

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The problem seems to be with the flash player.

Could you please install the latest version of flash player and see with this resolves your problem.

Thanks

Alpi Agarwal

Adobe Presenter Engineering Team

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