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1. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
Willam van Weelden Jan 16, 2014 7:00 AM (in response to Kamal143143)Did you add some script in ehlpdhtm.js to get this behaviour? Normally,
this behaviour only occurs when you make a change to this file in order
to get the output to work like this.
Kind regards,
Willam
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2. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
chrisavi Jul 15, 2014 11:46 AM (in response to Willam van Weelden)Was a solution ever found for this? I just took over content for my company and just recently all "drop spots" are displayed open when you open any topic. What controls this?
Chris
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3. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
Captiv8r Jul 15, 2014 11:57 AM (in response to chrisavi)Chris, to confirm, if you create a brand new project with just one topic and add drop-downs, does it happen there?
If not, there is something to investigate with the topic(s) exhibiting the behavior. If it still happens in a new project, I'd be suspecting a browser issue.
What version of RoboHelp are you using?
Cheers... Rick
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4. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
chrisavi Jul 15, 2014 12:02 PM (in response to Captiv8r)Running RoboHelp 10. This started about the time I was given the project, which I am learning as I go no training . New topics are expanded at open also. The project is setup in Air, but opening in IE and Firefox exhibits same thing.
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5. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
Captiv8r Jul 15, 2014 12:06 PM (in response to chrisavi)A new topic is much different than a new project, but I digress.
I would first ensure you are up to date with any patches. Odds are, you need to apply one or more patches.
Cheers... Rick
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6. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
dnowlin Jul 15, 2014 12:29 PM (in response to Kamal143143)we are using robohelp v 10 fully patched and updated. we push it out to a air file and adobe air is the viewer for the project.
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7. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
Captiv8r Jul 15, 2014 12:39 PM (in response to dnowlin)Again, try it with a totally new Project (not just a new topic).
The thing is, there could be some code that someone, somewhere along the way added in that produces this behavior. If that has happened, a new topic would likely behave same as others.
I think you did say it does the same thing in Firefox and IE, no? So that would seem to imply that someone has monkeyed with the code. The default behavior is to have these hidden until a link is clicked to open and reveal them.
Cheers... Rick
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8. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
dnowlin Jul 15, 2014 1:51 PM (in response to Captiv8r)new project works fine so were would i need to start looking in the old project to find the issue
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9. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
Captiv8r Jul 15, 2014 1:55 PM (in response to dnowlin)I think a good start would be to click the Project menu and choose "Update DHTML..."
Then generate the output again and see if that fixes the issue.
Cheers... Rick
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10. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
dnowlin Jul 15, 2014 2:13 PM (in response to dnowlin)Chris tried this and still the same result willing to try any ideas you have
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11. Re: 'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10
Captiv8r Jul 15, 2014 2:24 PM (in response to dnowlin)Hmmm, running out of options here!
New project doesn't have the issue. If it were me, I think the next move would be to open the new project and import one of the suspect topics. If it behaves, I might be looking at perhaps replacing the ehlpdhtm.js file in the old project the one from the new.
Cheers... Rick



