1 Reply Latest reply: Jul 16, 2014 8:26 AM by Bill Gehrke RSS

    Sequences will not render or export

    mikec82 Community Member

      I have a brand new computer running Windows 8.1 and a trial of Premiere CC 2014. Video card is a GeForce GTX760 (not supported for CUDA). For the first couple of days I had it, the render and export was much slower than I anticipated for a computer with its specs, typically taking 10 times longer than the sequence length to export. I found online that you can change the cuda_supported_cards.txt file and add your videocard, thus giving you the ability to trick it into turning on acceleration. For the first day or two, it would scream through renders and exports to AME. Extremely fast - and worked fine in a number of different projects. Starting yesterday, however, regardless of the project I was in, it would no longer render or export. The clips with effects have effects ranging from Lumetri (which I've heard is quirky) to Neat Video Noise Reduction, to Mercalli stabilizer, to Magic Bullet Looks. Regardless of which effect was applied, it would not render. It says rendering, but would not begin the first frame of rendering. I have tried the following: deleting preview files, copying to a new sequence, importing to a new project, and most importantly, disabling CUDA. Not a single project will render or export. Any suggestions on what might be causing this?

       

      Edit: I revised the cuda_supported_cards.txt file and deleted the videocard from the list altogether, which seems to have fixed the problem. Is there any chance that Adobe will release an update that will support my card, or will I never be able to use acceleration?

        • 1. Re: Sequences will not render or export
          Bill Gehrke Community Member

          CC 2014 works perfectly with adding in a card on that file.  I have test bed computer and installed at least three GPU's that were not on the list with no problems at all.  I believe that it all that third party software is the problem

           

          I would get rid of all those plugin's (Lumetri, Neat Video Noise Reduction, Mercalli stabilizer, Magic Bullet Looks).  Get CC2014 working again without that confusionb but with your GPU enabled.  Then verify that each plugin is certified with CC 2014.  Then carefully one at a time install and test it in CC 2014.  It is to early in the CC 2014 life cycle to throw third party plugins at it en masse.