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Flash player 14 - Retrieving Install not working

Community Beginner ,
Jul 07, 2014 Jul 07, 2014

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Hardware: Macbook Pro 2008

                    2.4GHz Intel core 2 Duo

                    4Gb Ram

OS: 10.9.4

Every time I launch and run the dmg install, it says Retrieving Install but stays at 0% and the application says Not Responding.

I have tried to uninstall Flash player and have checked that :

  1. Library/Internet Plugins/Flash Player.plugin file is not present;
  2. the Flash Player install manager is not present;
  3. Rebooted the Mac; and
  4. Repaired disk permissions.

But I still cannot get Flash player to install. Can anyone suggest anything else to try?

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correct answers 1 Correct answer

LEGEND , Jul 07, 2014 Jul 07, 2014

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LEGEND ,
Jul 07, 2014 Jul 07, 2014

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Community Beginner ,
Jul 08, 2014 Jul 08, 2014

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That worked. Thank you very much.

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Explorer ,
Jul 09, 2014 Jul 09, 2014

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I had the same problem and this fixed it for me, too.

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Community Beginner ,
Jul 13, 2014 Jul 13, 2014

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THANK YOU! This worked for me as well--I had almost lost hope

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Explorer ,
Jul 13, 2014 Jul 13, 2014

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Tried this also but the hyperlink Pat included above will not connect for me??

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LEGEND ,
Jul 13, 2014 Jul 13, 2014

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Explorer ,
Jul 15, 2014 Jul 15, 2014

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Thanks Pat.....just found this post and yes it worked!!!

Thanks so much

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New Here ,
Jul 21, 2014 Jul 21, 2014

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I have the same problem but on my laptop with windows 7

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