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1. Re: I have made payment to Creative Cloud but still it is showing that trial version is expired. Please asist.
Hi,
You can try this:
Uninstall Adobe Creative Cloud.
For Windows:
Open the Windows Control Panel > Programs And Features.
For MAC:
Open Finder and go to /Applications/Utilities/Adobe Installers.
After Uninstall navigate to the OOBE folder.
Windows: C Drive\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete OOBE folder.
Download Creative Cloud Reinstall and Sign in .
https://creative.adobe.com/products/creative-cloud
Help articles:
Access hidden user library files | Mac OS 10.7 and later
You can also try:
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2. Re: I have made payment to Creative Cloud but still it is showing that trial version is expired. Please asist.
I had this problem too. I was just about to give up having tried everything and spent nearly two hours with Adobe support yesterday. I was about to give up. This seems to have fixed the problem though I had to do it twice and reinstall Photoshop. Please get this solution onto FAQs on main site somewhere!