4 Replies Latest reply: Jul 22, 2014 12:57 AM by NHerby

Cloud Files Sync not working on Mac - Folder is archived

yara00s Jul 10, 2014 11:59 AM

The sync of files in my cloud is not working at all. I wanted to try this feature out for the first time and this is what I always get as a screen:

It appears again and again.

I do see an adobe cloud folder but it has (archived) written behind it.

Please can someone tell me what is wrong?

1. Re: Cloud Files Sync not working on Mac - Folder is archived

John T Smith Jul 10, 2014 12:54 PM (in response to yara00s)

File Sync Links that may help
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-http://helpx.adobe.com/creative-cloud/kb/cannot-share-certain-types-files.html
-Size Limits https://forums.adobe.com/thread/1488242
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2. Re: Cloud Files Sync not working on Mac - Folder is archived

NHerby Jul 22, 2014 12:22 AM (in response to John T Smith)

Pretty useless answer up there
I have the exact same issue and really need to get it fixed...
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3. Re: Cloud Files Sync not working on Mac - Folder is archived

Ben Mordue Jul 22, 2014 12:37 AM (in response to NHerby)

yara00s, NHerby,

Could you try following the steps in this post?
Re: Unable to get file sync to work

Regards,
Ben
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4. Re: Cloud Files Sync not working on Mac - Folder is archived

NHerby Jul 22, 2014 12:57 AM (in response to Ben Mordue)

Thanks Ben.
Found the solution in the thread you pointed me to.

Regards.
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