6 Replies Latest reply: Nov 8, 2014 1:11 AM by jimmy grima

prosite not available in your country

jimmy grima Jul 17, 2014 4:08 AM

This morning I woke upi and went to do some updates in my prosite account and got this message

ProSite Isn't Available In Your Country

ProSite isn't currently offered in your country or region. If you no longer live in this country or region, you can change the country associated with your account using these instructions

. If you'd like, we can notify

you when Creative Cloud (which includes ProSite) becomes available in your area.

I dont know how this is possible since I have been working with prosite for over a year now.

Is this a bug. is there anyone out there experiencing the same problem.

I am from Malta. EUROPE.

thanks alot

jimmmy

1. Re: prosite not available in your country

SarahBehance1 Jul 17, 2014 7:18 AM (in response to jimmy grima)

Hello - please email us at help.behance.com immediately and we'll work this out with you one-on-one!

(help.behance.com is our official support channel so this is where you should also go for the quickest help)
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2. Re: prosite not available in your country

modamotion Jul 21, 2014 6:10 PM (in response to SarahBehance1)

I HAVE THE SAME PROBLEM!
HELP!!!
I NEET THIS ASAP!
THANKYOU!

I AM FROM URUGUAY
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3. Re: prosite not available in your country

SarahBehance1 Jul 22, 2014 7:04 AM (in response to modamotion)

Hello - please email us at help.behance.com immediately and we'll work this out with you one-on-one!
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4. Re: prosite not available in your country

Fertim Aug 19, 2014 9:22 AM (in response to jimmy grima)

Hi, Maybe it is the same problem that I have, I'm from Argentina, I bought it for one year "Creative Cloud", and when I start my Prosite, I get back the payment plans again.
I made several visits for technical support and got no response, also called on the phone to Adobe for my country, and no one answers.
I'm annoyed by this !.
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5. Re: prosite not available in your country

SarahBehance1 Aug 20, 2014 7:47 AM (in response to Fertim)

Hello - sorry to hear that! I see that you have an open ticket with our support team that is waiting on your response. I just let the agent assigned to that ticket know that he should follow-up with you again for more information. It's most effective to work these issues out in a one-on-one ticket.

Thanks!
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6. Re: prosite not available in your country

jimmy grima Nov 8, 2014 1:11 AM (in response to SarahBehance1)

The support at behance solved this problem in no time after contacting them
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