Usning Creative cloude and lightroom

Hi Ramin62Rot,

For Lightroom ALL products currently get installed to your Downloads folder. Typically we just install a zip file that you then need to extract and do something with. We want to offer a better experience for installing products into Lightroom but at the moment there is no one place to install things into so we are talking to the Lightroom team about how we might do that.

So for EVERY product on Add-ons, always check the "Where to Find it" section to see further instructions on what you need to do. It sounds like everything will be in your Downloads folder but you now need to extract the zip files and follow the instructions for each product. The easiest way to do that is to go here:

http://creative.adobe.com/addons/my_addons

Then for each product click on the link and go to the Where to find it section. See example below:

I hope that helps.

Jonathan

It should be in your user Downloads folder. If you are using Internet Explorer try looking in the Downloads folder it suggests and hopefully they will be installed there. If not maybe try doing a search. For example, if installed the Workflow tools product should have a file name like this:

presetshopworkflowtools.zip

Try searching for that.

Best,

Jonathan

That's strange!

Try installing another way for one of the products, explained here:

Another way to install Add-ons (updated)