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Running WIN7, Trying to uninstall Flash Player 13 and Flash Player 13 Plug-In.
the Player uninstalled but the Plug-In will not. When attempting the uninstall from the control panel, get error:
"Config Data for this product is corrupt. Contact Support."
Any Help would be greatly appreciated!
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Here's my recommendation.
Download the Flash Player uninstaller: Uninstall Flash Player | Windows
Restart your machine. Seriously. Actually reboot. It eliminates a bunch of potential variables.
Run the uninstaller.
That will probably take care of it, but just reply if it's not working and we'll help you figure it out.
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Jeromie, thanks for feedback. I have already downloaded the uninstaller and copied it to the desktop and ran it. The uninstall shows good but the plug-in is still listed on the control panel.
im thinking something still in the registry...
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ANd I rebooted after every uninstall attempt...
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Hi Kevin,
Can you please provide the FlashInstall.log file. If you have a 32-bit OS, it'll be in C:\Windows\System32\Macromed\Flash. If you have a 64-bit OS, in addition to the previous location, there will be another file in C:\Windows\SysWOW64\Macrome\Flash. Please follow the How to share a document instructions to sharing the files.
Thank you in advance.
--
Maria
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Maria,
thank you for your help but I was able to work through the issue.
Kevin
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Hi Kevin,
Glad you were able to resolve the issue.
--
Maria