Why does Flash Player keep telling me to close safari when it is already closed?

[cpaine43]

I have been trying to install Flash Player but it keeps stoping at this point where it tells me that safari needs to be closed but it is already closed, or I close it and then click "retry" and it still does not work. I don't know what is wrong, or where to go from here.

[_maria_ · Accepted solution]

Hello,

If you're just closing the browser window, you're not actually quitting the application.  You need to quit the application for Flash Player to install.  There are a few different ways to Quit Safari:

• Quit app from the Dock icon:
  • Mouse over the Safari icon in the Dock
  • Press CTRL and left-mouse click at the same time
  • A menu will display. Click Quit to terminate the application. 

• Use Activity Monitor to terminate Safari:
  • Launch Activity Monitor from Appilcations/Utilities/Activity Monitor
  • Ensure 'All Processes' are being listed (menu in the upper right)
  • Find and select Safari
  • Click 'Quit Process' button on the upper left.

HTH.

--

Maria

[Guest]

I'm new to a Mac.  Where the heck is the Applications/Utilities/Activity Monitor?

[skybunnygirl]

Safari isn't opened at all, since I never use Safari but installation still telling me to close it. So what do I do now?

[_maria_]

There may be another application identifying itself as Safari (or using WebKit).  Restart the machine and ensure the option 'reopen windows when logging back in' is not enabled.  Upon logging back in, before opening/running any applications run Flash Player installer to install Flash Player.