RoboHelp 11 - is RoboHelp 11 still incompatible with Word 2010 64 bit

Whilst Rh is designed to run on 64 bit systems, it is a 32 bit app. Microsoft themselves recommend using the 32 bit version of Word for maximum compatibility with other apps.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Is this why I cannot generate a Printed Document in RoboHelp 11? I have MS Word 64 bit installed.

Here is the error message:

" Microsoft® Word has not been started on this computer.

Launch Word and click the 'Start using Microsoft® Word' option before generating Printed Documentation again."

Is the soultion then to replace the 64 bit MS Word or Office to the 32 bit one?

Please advise.

Yes. You need the 32 bit one. The 64 bit version is not supported.

Kind regards,

Willam

Yea, I missed this in the specs too!  (um, where is it?)

I cannot just change my office from 64 to 32 bit without extensive testing and evaluation.

I had issues prior to installing the RH update 11.03.268. Word would crash also.  My workaround was to transfer my entire project to a computer with 32 bit & RH, generate the printed document there, then transfer it again to my main computer for formatting and editing.

After installing the update and generating the printed doc, I get a "Microsoft Word has stopped working"  error and the infamous two options, "Check online for a solution and close the program" and "Close the program".  When I click on "Close the program" the window disappears and get another message saying "Microsoft is trying to recover your document".  After a minute, that window closes and the printed document is FINISHED!