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It mucked up Premiers CS5 and I still have a project to complete.
I need to uninstall CS6 and reinstall CS5. Can't find the uninstall CS6.
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Found it. Uninstalled it. Reinstalled old CS5 from scratch. Same issues.
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What issue are you having? Are you receiving a particular error message in Premiere Pro CS6?
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Something changed regarding codecs or quicktime software.
I have an open project that uses HDV and .MOV files from a DSLR.
I have edited this very project and footage until a week ago with no issues.
Suddenly the multicam will play only a couple frames, the video freezes and audio continues.
When I get it to stop and close the multicam window, the entire application freezes and crashes.
I thought uninstalling CS5 would help, but it didn't.
I have the same issue with this project opened in my new CS6.
Multicam freezes on .MOV files and they just play generally jerkily even simply rendered on a timeline.
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Moving this discussion to the Premiere Pro CS5, CS5.5, & CS6 forum. Boumr2280 the users in this forum should be able to provide some more specific steps to resolve your current difficulties.
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I'd recommend using the CS cleaner tool.
http://www.adobe.com/support/contact/cscleanertool.html
After using this tool to uninstall them both try reinstalling the one you need. Then see if your problem persists.
Just realized you had two seperated discussions after I posted this, sorry.
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"Found it. Uninstalled it. Reinstalled old CS5 from scratch. Same issues."
Found it WHERE? I have no idea how to uninstall... not showing up in Programs and Features.
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When you choose the Adobe CS6 in the add/remove programs, it pulls up a thing where you can uninstall any number or all of the CS6 programs. Plus totally use the CS Cleaner tool mentioned above.
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I have another problem. I cannot install from CC because AM shows "installed". In my case cleaner may not work, because I have Design & Web Suite CS6 hard copy on my PC and only Premiere Pro is to be installed from CC. Has that cleaner choice of what you want to clean? I unstalled trial PP but it still shows installed, this is why the only otion I see a cleaner
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Since Creative Cloud comes with all applications, maybe try removing the Design and Web suite, running the cleaner, then reinstalling the programs you need from the Cloud.
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Thank you Jim,
I got it sorted out. Even though Encoder came with Design & Web Suite, it also came with Pr trial. I checked uninstall folder again and found Adobe Premier Pro CS6 there, even though I unsinstalled this week. I clicked Uninstall again and then found that instead of Pr, Encoder is uninstalling. After that I was able to install Pr from the Cloud 🙂
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Just go to add or remove programs in your control panel. You can uninstall from there
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I have the same problem, I have tried everything, including Adobe Cleaner tool but even with the tool cleaning everything the same errors appear
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Try Microsoft Fix it tool :
You may also try with other uninstallers like Revo , YouUinstaller ...etc