2 Replies Latest reply: Jul 31, 2014 4:52 AM by MSDdesigner

Bridge CC asks to Purge Cache but freezes when I try to do so

MSDdesigner Jul 31, 2014 2:41 AM

Am using Bridge on a MAC. Each time I open Bridge an error message comes up requesting to Purge Cache via preferences - But when I try to do this, it freezes.

In fact, even before trying to purge cache, if I try navigating to another folder on Bridge it also freezes.

Have trashed Bridge, downloaded it again and reinstalled - problem continues.

What should I do?

1. Re: Bridge CC asks to Purge Cache but freezes when I try to do so

Doc Maik Jul 31, 2014 4:13 AM (in response to MSDdesigner)

If the cache is big, purging can take some time. But I suppose, with "freeze" you mean it won't unfreeze anymore.
Try using a different cache folder location.
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2. Re: Bridge CC asks to Purge Cache but freezes when I try to do so

MSDdesigner Jul 31, 2014 4:52 AM (in response to Doc Maik)

Yes that worked - THANKS.

I created a new cache folder and deleted the other - and now it works!

I had to show hidden files via terminal to delete the previous cache folder.
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Re: Bridge CC asks one to Purge Cache but freezes when one tries to do so

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