Android - Scrollable Frame adding drop shadows

hey Bob!

It's a new folio we created specifically for Android.

The new folio references essentially the same files for the individual articles. We did make some changes to the articles to make things fit a little nicer on screen etc. But essentially all the interaction etc. is the same as in our iOS source files.

Bob Levine - we are just going to double check that now, but I am fairly confident that we have used the correct settings as all of our other overlays don't seem to be affected by this issue.

After your awesome advice on correcting the rendering issues, we went through all of our source files and corrected every article to use the "PDF" format and set all the overlays to "Vector". We have esssentially reused these source files for the Android build of the app.

It looks like this issue is only occurring on our scrollable frames which is so odd?

Hey Bob... just wanted to confirm... we went back and checked...

All of our scrollable frames are indeed set to "vector" and the article format is set to "PDF"

Whats strange is that other overlays in the same article with the same settings seem to be un-affected?

So far ONLY our scrollable frames seem to be affected by this? and it's not that they have quality issues... the type is still nice and sharp... it just has this weird glow or shadow added to the objects that is the same color and this makes the text and icons appear almost blurry until you look really closely.

Very strange issue indeed!

Thanks for all your help and advice!

Bob Levine - Yep, we are using the newer "Native" content viewer. Definitely not the legacy one.

The folio viewer version is set for "26" - could this need to be set back for Android or something??

Bob Levine - Agreed! Stumped as well...

Doesn't show up at all in inDesign... and appears on absolutely all scrollable frames throughout the app.

I am starting to wonder if this is maybe a hardware issue or something? We are testing on a samsung note, but I can't seem to find any references to samsung hardware doing this anywhere else...

Very odd issue!

Hey Neil Enns - Adobe - Shared our android folio as well.

Neil Enns - Adobe - Nope.... iOS is totally fine... strictly an Android Issue.

Neil Enns - Adobe - Thanks for clearing that up!

Any chance you could provide a more exact date for when this will be released?

We will need to let our client know that we will need to delay the release of the android version of the app because of this issue.

Thanks so much!

Neil Enns - Adobe - Also just noticing another strange issue that may be related.

It seems that opening up a video overlay forces the video into portrait orientation - even though we have specifically set this as a single orientation folio. This happens no matter how you hold the tablet, and even if you don't move it at all?

Should I branch this into another thread?

@David Herrera - Thanks so much for the update and the possible fixes!

Bob Levine - As always you advice is much appreciated!

We are going to try out a couple of those work arounds and will post updates back in this thread.

Thanks everyone for your help tracking down the source of this issue!

Bob Levine - So we tried a couple of quick tests with by adding a drop shadow, and we also tried adding a glow to the elements, both at 0% opacity. This didn't seem to have any effect on the issue.

Awesome thought, but unfortunately it doesn't seem to have any affect on things.