3 Replies Latest reply: Aug 6, 2014 1:03 PM by Stan Jones RSS

    Encore Autosave 5.5 & 6, where are you hiding???

    Photo_1985 Community Member

      Please, someone tell me I am all wet and that there are ways to recover from a crash in Encore.  Please let me be wrong.

       

      I find it funny that Adobe can put autosave in its programs, but not Encore.  People have been asking for it for years and really it is a basic necessity for any program if this kind.  Why it was skipped is beyond me.  I never needed it until this morning.  I foolishly assumed Encore had this feature.  Now the entire morning (half day) work is gone. 

       

      Thanks Adobe for once again:

      1. Not paying attention to reasonable request
      2. Not understanding that this is a basic necessity for any program of this kind.
      3. And never ever correcting it.

       

      Seems like all Adobe is interested in is your next project and don't seem to care about your customers you already have getting the short end of the stick for programs they paid for.  Adobe, you are not holding up to your end of the purchase.

       

      Don't get me wrong, there are many, many things Adobe does very well.  But falling asleep on the smaller details is NOT the work of a professional, like you say you are.

       

      Please, someone tell me I am all wet and that there are ways to recover from a crash.    Yea, the reason for the crash is even worse.  That is why I am writing this.  If you zoom in to much on the timeline you get an error box pop up.  That is ok, you just click on [OK], correct?  Right, you can click on [OK] all day and it reappears and never, ever lets you back to use the program.  You have to go to the Task Manager (windows) to end the processes.  Yet another great feature not corrected.

       

      Again,

      Please, someone tell me I am all wet and that there are ways to recover from a crash in Encore.  Please let me be wrong.

        • 1. Re: Encore Autosave 5.5 & 6, where are you hiding???
          Stan Jones CommunityMVP

          Please, someone tell me I am all wet and that there are ways to recover from a crash in Encore.  Please let me be wrong.

          Yes, all the times I've been wrong, it isn't often that I beg to be wrong. This would be one of those times. But alas, you ARE NOT wrong.

           

          Not only does Encore not have an autosave, it has no "save a copy." The best you can do is  a "save as," leaving a trail of copies with you current version being the last iteration. and, of course, the worst part of that one is that you have to remember to use it. I'll bet you didn't!

           

          Remember, from here on out, take the Encore Save As Pledge: I will do a "save as" [Repeat: I will do a "save as"] after every significant step [Repeat: after every significant step] in my Encore projects [Repeat: in my Encore projects].

           

          But, you ask for how to recover.

           

          1) Start the project over. Encore is not robust (in almost any way), and project with the slightest weakness or corruption is unlikely to recover. And in the world of disk media where 99 players played your disk just fine and the next 10 won't, you have to always be maximizing the quality of the output.

          2) Menus are robust. Just find the last version from the old Encore folder structure and "import as menu." True,  none of the navigation is there, but if you've customized the menu from within Encore (including using "edit in photoshop" from within Encore), your latest version is fine.

          3) If you transcoded your assets outside of Encore before importing them, they are still fine. Just "import as timeline," add end actions etc. If you transcoded after your asset was in Encore, the transcode files are in the old encore folder structure. You can use them as the assets and "import as timeline" for them.
          4) Redo all that other stuff: adding chapter markers if they didn't import; doing navigation, creating playlists etc etc.

          5) Did I mention that should do a "save as" after every step? And make sure it is a new name every time?

           

          I feel your pain. And now that Encore is end of life, there is no hope for any better.

           

          I suspect that Adobe's problem with making a simple autosave was, as so many problems with Encore, a consequence of the sonic authorcore. Move any part of the encore project file or folders, and it was trash. The only autosave for Encore would be a full file and folders copy. Quickly massive size. Most (all?) other Adobe autosaves  are single file copies.

          • 2. Re: Encore Autosave 5.5 & 6, where are you hiding???
            Photo_1985 Community Member

            Stan, thank you very much. I understand why autosave is not very workable.

            Save As will chew up lots of hard drive because it seems to copy the

            transcode again which is ok, but gets rather big if you are talking about

            20 save as or more.

             

            I have not had any other issues with Encore other than the two I wrote

            about here.  But I take the pledge:

             

            I, Tom Benson, take you Adobe, to be my DVD Authoring Program, to use, for

            better or for worse, in function or in malfunction, to Save and Save As,

            from this day forward, until obsolescence do us part.

             

            Hope you don't mind if I skip the Honeymoon

             

            Thanks again Stan,

            Tom 

            • 3. Re: Encore Autosave 5.5 & 6, where are you hiding???
              Stan Jones CommunityMVP

              Yeah; with Encore, the Honeymoon doesn't last....