2 Replies Latest reply: Aug 8, 2014 6:46 AM by AIR-Chayah

RH Server 9 and RH HTML 11 experiences

AIR-Chayah Aug 5, 2014 9:44 AM

We are considering moving to RH9 Server and RH HTML 11. We wonder whether any of you would like to share your particular experiences with (1) use of RH Server 9 and (2) with use of RH Server 9 with RH HTML 11.

Please note that I've read through the 26 or so discussions about RH9 Server, but the web site only displays the same list of discussions when I click the button to display "all".

Thanks very much.

Carol

1. Re: RH Server 9 and RH HTML 11 experiences

John Daigle Aug 7, 2014 11:21 PM (in response to AIR-Chayah)

Hi, Carol
I have personally used RoboHelp 11 with RoboHelp Server 9 and have experienced no issues.
Two overall best practices I would recommend:

System Requirements:
Make sure you and your web administrator read the online help documentation carefully with regard to the various combinations of Server Operating Systems and Database "bitness". These links are a good place to start:
Recommended OS/database combinations | RoboHelp Server 9
Adobe RoboHelp Server 9 * System requirements

RoboHelp and RoboHelp Server Updates
Be sure to apply any updates for both RoboHelp 11 (the client app) and RoboHelp Server 9. Willam van Weelden has a good collection of update links here:
RoboHelp Patches and Updates | WvanWeelden.eu

John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com
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2. Re: RH Server 9 and RH HTML 11 experiences

AIR-Chayah Aug 8, 2014 6:46 AM (in response to AIR-Chayah)

Thanks, John.

I've read most of the Adobe documents and will share them with our IT people.

I appreciate the links you included from William Van Weelden.

Best regards,

Carol
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RH Server 9 and RH HTML 11 experiences

1. Re: RH Server 9 and RH HTML 11 experiences

2. Re: RH Server 9 and RH HTML 11 experiences

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