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"Licensing for this product has expired" message

New Here ,
Aug 12, 2014 Aug 12, 2014

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My computer was upgraded before I was able to deactivate my Framemaker 10 license. Now I get the above error whenever I try and start Frame. Is there a way to fix this?

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Community Expert ,
Aug 12, 2014 Aug 12, 2014

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Run the FM10 patch from http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows

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New Here ,
Aug 12, 2014 Aug 12, 2014

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Neither of the 10.0.1 or 10.0.2 patches run to completion. The Adobe Application Manager window indicates the "Update is not applicable".

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Community Expert ,
Aug 12, 2014 Aug 12, 2014

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I think you’re looking for the 10.0.3 patch – see http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html

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New Here ,
Aug 12, 2014 Aug 12, 2014

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You are correct. The 10.0.3 patch fixed my problem. Thanks!

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