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1. Re: Unable to open Adobe Creative Cloud. Please Help! Don't know what I am doing.
John T Smith Aug 9, 2014 7:43 AM (in response to Babaa)Mac Spinning Wheel https://forums.adobe.com/message/5470608
or
Creative Cloud chat support (all Creative Cloud customer service issues)
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2. Re: Unable to open Adobe Creative Cloud. Please Help! Don't know what I am doing.
Babaa Aug 9, 2014 8:02 AM (in response to John T Smith)Thanks for these links to the live chat window. Unfortunately they are not able to assist at this moment because of the maintenance outage, although I thought that was only related to any billing and accounts issues.
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3. Re: Unable to open Adobe Creative Cloud. Please Help! Don't know what I am doing.
Jeff A Wright Aug 9, 2014 8:49 AM (in response to Babaa)Moving this discussion to the Creative Cloud Download & Install forum.
Babaa I am sorry you are facing difficulties utilizing your Creative Cloud Desktop application. Please try the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall your Creative Cloud Desktop application.
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4. Re: Unable to open Adobe Creative Cloud. Please Help! Don't know what I am doing.
Babaa Aug 12, 2014 5:46 PM (in response to Jeff A Wright)Thank you somehow I was finally able to remove all remnants of the previous Creative Cloud on my system and reinstall Creative Cloud after reviewing John's links.
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5. Re: Unable to open Adobe Creative Cloud. Please Help! Don't know what I am doing.
Babaa Aug 12, 2014 5:47 PM (in response to John T Smith)Thanks John!





