4 Replies Latest reply: Aug 13, 2014 9:54 PM by OE2727 RSS

    Cannot import files that I just saved on photoshop

    OE2727 Community Member

      This is the situation I encounter very often: I get a graphic from a client, I open it on photoshop, resize it, crop it, check transparency and so on, then I save it as a .psd file to work on it on Premiere

       

      When I open Premiere and select the import function I can see the folder and I can see the file I just saved but Premiere doesn't let me select it to import it. The file shows up on the screen as transparent as if its not possible to select it

       

      I am attaching a screen shot below to illustrate what Im saying, this is the little screen that shows up when I select import from Premiere. The file I just saved on photoshop in this case is "gmc logo 3" and as you can see its not on full black color but on light gray, and it doesn't let me select it for import

       

      Now the very weird thing is that to solve this situation I have to go outside Premiere, open the FINDER and find the folder and the file in question, I then select the same file Premiere didn't let me select and then drag it from the outside window into the Premiere timeline, and Premiere DOES take it, it plays well, it works, everything is good but 5 seconds prior Premiere didn't want to read it using the import function

       

      Ive been working like this since I got my system but as you can imagine is very annoying. It doesn't do it all the time but 50% of the time it does, I haven't been able to see which specific format it does it with, I think it does it more with .psd files but Im not 100% sure its only with .psd files

       

      Just wanted to know if anybody else has encountered this same situation, maybe its something simpler than I imagine. I have a Premiere CC installed on the new Mac Pro

       

      Thanks!

      Screen Shot 2014-08-12 at 6.40.29 PM.png