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1. Re: Key not valid for use in specified state - installation error
pwillener Aug 13, 2014 7:57 PM (in response to lynn17333)I have never seen this message; can you try to run the installer from http://get.adobe.com/reader/enterprise/
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2. Re: Key not valid for use in specified state - installation error
frustrated adobe use Aug 19, 2014 4:34 PM (in response to lynn17333)I am having the same problem when trying to install photoshop elements and premier. I own the CDs and it will not accept my serial numbers. I tried restoring windows 7 to the previous restore point thinking that there was an issue with a recent windows update, but that has not worked either. I tried chatting with adobe support and they directed me here...any suggestions?
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3. Re: Key not valid for use in specified state - installation error
pwillener Aug 19, 2014 10:08 PM (in response to frustrated adobe use)I have no idea why Adobe Support would send you to the Adobe Reader forum with a Photoshop / Premiere serial number issue.
An appropriate forum for this issue would be https://forums.adobe.com/community/download_install_setup/
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4. Re: Key not valid for use in specified state - installation error
jmataKenFab Aug 22, 2014 8:19 AM (in response to pwillener)Since no one has seen this, I though I would post some images on the problem.
This is the error window for installation of Reader v11.x
This is the error window for Reader v10.x
I've been trying to find a solution to this problem as well and stumbled across this post. We had reader v11.x installed, but we have a copy of Acrobat that i was trying to install. So, I uninstalled Reader to later install Acrobat. After trying to install Acrobat, I got the same error message for Acrobat on the same computer.
My question is: what files could Reader have left behind to make future installation invalid?
I've cleaned out the registry and uninstalled everything from Reader. I even ran a Microsoft Fix it to find anything else to no avail. Anti-virus picks nothing up, there is nothing wrong on the sfc /scannow or with chkdsk on the Command Line.
What could be interrupting the installation and what key is it referencing?
Thanks, guys,
Jesus
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5. Re: Key not valid for use in specified state - installation error
frustrated adobe use Aug 22, 2014 8:23 AM (in response to jmataKenFab)For my computer (networked with multiple levels of administrative ‘clearance’) I solved the problem by having the highest level administrator try to do the installation with his login and it completed the installation. Apparently I did not have all necessary priviledges.
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6. Re: Key not valid for use in specified state - installation error
herdivineshadow Aug 22, 2014 8:26 AM (in response to lynn17333)I'm having the same problem - even logged in as administrator on my laptop. Super frustrating.
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7. Re: Key not valid for use in specified state - installation error
frustrated adobe use Aug 22, 2014 8:29 AM (in response to herdivineshadow)Yes, I had also logged in using my own administrator login. At my workplace, some administrators are more ‘priviledged’ than I am and they were able to complete the installation.
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8. Re: Key not valid for use in specified state - installation error
jmataKenFab Aug 22, 2014 8:30 AM (in response to herdivineshadow)We're on the same network, but the user is logged on as an Administrator. Maybe if I try the install as an Admin. I haven't tried that yet.
Good ol' Adobe, making things so simple for us.
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9. Re: Key not valid for use in specified state - installation error
pwillener Aug 22, 2014 9:05 PM (in response to jmataKenFab)- System software needs to be installed under the Administrator user
- You are not using the installer from the link I provided in my 1st reply
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10. Re: Key not valid for use in specified state - installation error
rflexible Aug 25, 2014 10:12 AM (in response to pwillener)After downloading, Version XI (11.0.08)
at
http://get.adobe.com/reader/download/?installer=Reader_11.0.08_English_for_Windows&os=Wind ows%207&browser_type=KHTML&browser_dist=Chrome&d=McAfee_Security_Scan_Plus_Chrome_Browser & dualoffer=false running, and installing _reader11_en_mssd_aaa_aih
I get "
adobe reader installer error key not valid for use in specified state
Using Windows 7, tried google chrome and firefox browsers
system report created but could not send
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11. Re: Key not valid for use in specified state - installation error
rflexible Aug 25, 2014 10:24 AM (in response to rflexible)I also ran cdeaner
http://labs.adobe.com/downloads/acrobatcleaner.html
installed AdbeRdr11008_en_US
I still get
and installed key not valid for use in specified state
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12. Re: Key not valid for use in specified state - installation error
pwillener Aug 25, 2014 6:09 PM (in response to rflexible)Try using the offline installer http://get.adobe.com/reader/enterprise/
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13. Re: Key not valid for use in specified state - installation error
rflexible Aug 25, 2014 7:12 PM (in response to lynn17333)This worked:
Solution 2: Re-create the Crypto folder.
- Close Acrobat.
- In Windows Explorer, do one of the following:
- On Windows XP, navigate to C:\Documents and Settings\[your user name]\Application Data\Microsoft.
- On Windows Vista, navigate to C:\Users\[your user name]\AppData\Roaming\Microsoft.
- Rename the Crypto folder as Crypto Old.
- Open Acrobat. The Crypto folder will be re-created automatically.
Then deleted wse_andromenda files in control panel programs, run regedit
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14. Re: Key not valid for use in specified state - installation error
jmataKenFab Aug 26, 2014 11:58 AM (in response to rflexible)Thank you, rflexible! This totally worked for me!!
If you're getting this error, try this out first!
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15. Re: Key not valid for use in specified state - installation error
neoncube Sep 12, 2014 9:04 AM (in response to lynn17333)rflexible, renaming the Crypto folder worked for me when I was trying to figure out why I couldn't install some other programs. Thank you very much
I didn't delete any files in my control panel nor run regedit, though.
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16. Re: Key not valid for use in specified state - installation error
snapeye Oct 26, 2014 10:39 AM (in response to rflexible)Removing or renaming the Crypto folder worked for me - thank you





