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1. Re: i signed up for the CC, downloaded photoshop & lighthorn but they won't launch??
Rajshree Aug 15, 2014 5:45 AM (in response to Bobz1)Please refer to these links, they have important information:
Creative Cloud Help | Launch Creative Cloud apps
Re: Problems with Creative Cloud (apps not starting)
Troubleshoot Creative Cloud download and install issues
Hope it helps you.
Regards
Rajshree
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2. Re: i signed up for the CC, downloaded photoshop & lighthorn but they won't launch??
Bobz1 Aug 15, 2014 1:20 PM (in response to Rajshree)deleted presets, still doesn't work.
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3. Re: i signed up for the CC, downloaded photoshop & lighthorn but they won't launch??
Bobz1 Aug 16, 2014 7:26 PM (in response to Bobz1)talked to tech support and they had me do a few rename .olds and disable a lot of things but still does not work.
What can i do?
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4. Re: i signed up for the CC, downloaded photoshop & lighthorn but they won't launch??
M.KENDRA Aug 17, 2014 12:33 AM (in response to Bobz1)hi, you need to quit all adobe apps, then find hosts file, rename it to hosts-old (in case you need to restore it, by renaming hosts-old back to hosts) restart your computer, go to applications folder and start photoshop and Lightroom from there (you might want to create shortcuts as usually)
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5. Re: i signed up for the CC, downloaded photoshop & lighthorn but they won't launch??
Bobz1 Aug 17, 2014 10:18 AM (in response to M.KENDRA)i tried that to, i reset my hosts file. still doesn't work.
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6. Re: i signed up for the CC, downloaded photoshop & lighthorn but they won't launch??
M.KENDRA Aug 17, 2014 2:29 PM (in response to Bobz1)Have you had Photoshop / Lightroom installed before ?
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7. Re: i signed up for the CC, downloaded photoshop & lighthorn but they won't launch??
John T Smith Aug 17, 2014 3:14 PM (in response to Bobz1)A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)




