Hi, I want to report a problem with the Adobe Flash Player 13.0.0.182 (Mac OS X, English) installer on OS X 10.9.2. Mavericks. I'm posting this so the engineers will know what to fix in the next update version.
I have a 2013 iMac so according to Adobe blog posts it shouldn't be affected by the invalid cpu instruction issue.
Symptom is the first installer downloads the 2nd, starts to launch it, then quits it with "Error: Unable to proceed with the installation" and a green (success?) checkmark. The GUI provides no other assistance except to "FINISH", which leads to the generic "Adobe Flash Player could not be installed." page.
The system log says: Adobe Flash Player Install Manager[22567]: Install failed with error code: 30.
The FlashPlayerInstallManager.log says:
2014-04-13 16:12:01 -0500 [I] IM: ---------- log start ---------- 2014-04-13 16:12:01 -0500 [I] IM: All install checks pass 2014-04-13 16:12:01 -0500 [W] IM: Unexpected umask value for process: 0 2014-04-13 16:12:06 -0500 [I] IM: User does not have any processes that need to be closed. 2014-04-13 16:12:06 -0500 [I] IM: [install started] 2014-04-13 16:12:06 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible' 2014-04-13 16:12:06 -0500 [E] RA: Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper': { NSFileCreationDate = "2014-03-27 04:20:43 +0000"; NSFileExtensionHidden = 0; NSFileGroupOwnerAccountID = 0; NSFileGroupOwnerAccountName = wheel; NSFileHFSCreatorCode = 0; NSFileHFSTypeCode = 0; NSFileModificationDate = "2014-03-27 04:20:43 +0000"; NSFileOwnerAccountID = 0; NSFileOwnerAccountName = root; NSFilePosixPermissions = 2541; NSFileReferenceCount = 1; NSFileSize = 13348; NSFileSystemFileNumber = 4892044; NSFileSystemNumber = 16777224; NSFileType = NSFileTypeRegular; } 2014-04-13 16:12:06 -0500 [E] RA: Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T': { NSFileCreationDate = "2014-04-07 13:43:21 +0000"; NSFileExtensionHidden = 0; NSFileGroupOwnerAccountID = 0; NSFileGroupOwnerAccountName = wheel; NSFileModificationDate = "2014-04-13 21:12:06 +0000"; NSFileOwnerAccountID = 0; NSFileOwnerAccountName = root; NSFilePosixPermissions = 449; NSFileReferenceCount = 12; NSFileSize = 408; NSFileSystemFileNumber = 4552991; NSFileSystemNumber = 16777224; NSFileType = NSFileTypeDirectory; } 2014-04-13 16:12:06 -0500 [E] IM: [install failed: 30] 2014-04-13 16:12:06 -0500 [E] IM: Install failed with error code: 30. 2014-04-13 16:12:06 -0500 [I] IM: ---------- log end ----------
I have a 2013 iMac so according to Adobe blog posts it shouldn't be affected by the invalid cpu instruction issue.
Regardless... I still recommend "falling back" to 12 until they get this release right for everyone. I've read plenty of posts in the Apple forums from new iMac, Mini and MacBook users who've had nothing but trouble. Even the "gurus" there are linking to Chris Campbell's post here:
Using the offline installer completely eliminates the errors seen with the stub installer.
The cause of this problem seems to be a bug in the installer that causes the installation process to fail if the installer is executed on an OS X user account that has only standard privileges rather than administrative privileges. You can work around the problem by executing the installer on a user account that has administrative privileges.
It would seem that Adobe have yet to master developing software for multi-user operating systems.