Why does Print button in Google Chrome not work for WebHelp created with RoboHelp 11?

[vprasuhn]

Using RoboHelp 11 (11.02.240), I created a WebHelp project which contains a Print button on the toolbar.

When running the help in Google Chrome (Version 36.0.1985.143 m), the Print dialog box does not appear.

In Firefox and IE everything works fine.

[Jeff_Coatsworth]

Check your JavaScript settings (presuming that your Print button is powered by JS)

[Willam_van_Weelden · Accepted solution]

Running locally or on a web server? It won't work locally as the print button tries to print only the topic and Chrome blocks that since it's considered unsafe when viewed locally.

Kind regards,

Willam

[vprasuhn]

Thanks.