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RoboHelp11

New Here ,
Aug 18, 2014 Aug 18, 2014

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Trying to Publish to Site5.

Site5 informs us the connection is made but RoboHelp hangs with no message.

Can copy files to the web site using FileZilla and it works but...

Our website is: plusandminus.com

Tim Mattingly

tim@plusandminus.com

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Community Expert ,
Aug 18, 2014 Aug 18, 2014

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Has this publishing ever worked before or is this the first time you’re trying it?

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LEGEND ,
Aug 18, 2014 Aug 18, 2014

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I'm guessing you are using FTP as the publishing protocol?

Aside from saying you should just double-check the settings (login, PW, etc) which you likely have already tried, I'd suggest reporting as a bug. Maybe Adobe will come back with other information.

Report using the link below:

http://www.adobe.com/go/wish

Cheers... Rick

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