Copy link to clipboard
Copied
I can download the adobe install but when I try to install it a loading box comes up and says 'retrieving install' and 0% with an empty loading bar and freezes at this stage. Eventually a box comes up saying 'Error has been encountered. Close this window and try downloading again'.
I have tried downloading again and I have checked my privacy settings and the version of my mac.
Mine is version 10.7.5 with no available updates
Safari is version 6.1.5
Help?
Copy link to clipboard
Copied
Please have a look there:
Flash Player Help / Installation problems | Flash Player | Mac >>> http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html
Hans-Günter
Copy link to clipboard
Copied
Hi i had the same problem if none of the clean installs or offline installers work try
Copy link to clipboard
Copied
Hello,
I have had a same problem for last two updates, and have tried all advises I found online. But they didn't work, so I kept uninstalling Flash Player then installing newest every time.
Today I just found someone suggested that should try a wired internet connection if using wireless. FINALLY it worked!!! ( I'm not an computer expert, so don't know why it worked though..) Please try this