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1. Re: Problem with Premiere CS4 installed on new Windows 8.1 computer
Peru Bob Aug 25, 2014 10:09 AM (in response to tomcomm)Is your graphics driver up to date?
If so, try rolling back a version or two.
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2. Re: Problem with Premiere CS4 installed on new Windows 8.1 computer
tomcomm Aug 25, 2014 10:51 AM (in response to tomcomm)Thanks for responding, Bob. Is the graphics driver part of premiere CS4 or is it a Windows 8.1 element? Sorry, I'm not too hip on the tech side. When I locate the graphics driver, If it is up to date, do you mean to try replacing it with an earlier version?
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3. Re: Problem with Premiere CS4 installed on new Windows 8.1 computer
John T Smith Aug 25, 2014 11:12 AM (in response to tomcomm)Go to the Windows control panel to check your hardware and report back
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
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4. Re: Problem with Premiere CS4 installed on new Windows 8.1 computer
tomcomm Aug 25, 2014 12:49 PM (in response to John T Smith)Good advice. Thanks. I did download the most recent AMD (ATI) driver from the vendor and still have the problem. I get that the next step would be to try downloading an earlier version, try that, and if no go, try an earlier version until I find one that works. I think, at this point, I will bite the bullet and upgrade my Premiere.



