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Please anyone could explain to me how to register Adobe Media Encoder CS6. When I installed the new AP 10. I began to prepare my presentation and when I tried to import a video from my hard drive to a slide. It prompt a message Thanks for using AP 10. The product you have installed have not been registered yet. ....
Thanks in advance
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Hi terapaca,
Is your AP 10 licensed? if not can you please License it and then Check.
If it is licensed and still you are getting the same issue then please do the following.
Please provide us with the Screen shot of the prompt and "oobelib.log" file.
The location of "oobelib.log" is :-
If you are using windows:
C:\Users\<User name >\AppData\Local\Temp
OR
just open the run the window and type %TEMP%
For Mac
/Users/<user name>/Library/Logs
Please provide the above files so that we can look into the issues soon.
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El 25-08-2014, a las 2:05, Jay13 <forums_noreply@adobe.com> escribió:
How to register adobe media encoder cs6
created by Jay13 in Adobe Presenter - View the full discussion
Hi terapaca,
Is your AP 10 licensed? if not can you please License it and then Check.
If it is licensed and still you are getting the same issue then please do the following.
Please provide us with the Screen shot of the prompt and "oobelib.log" file.
The location of "oobelib.log" is :-
If you are using windows:
C:\Users\<User name >\AppData\Local\Temp
OR
just open the run the window and type %TEMP%
For Mac
/Users/<user name>/Library/Logs
Please provide the above files so that we can look into the issues soon.
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