1 Reply Latest reply: Aug 28, 2014 2:00 AM by Rajshree RSS

    serial number for photoshop cc 2014

    mhich13 Community Member
    mhich13 Aug 27, 2014 11:04 PM

      help

        • 1. Re: serial number for photoshop cc 2014
          Rajshree Employee Hosts
          Rajshree Aug 28, 2014 2:00 AM (in response to mhich13)

          Photo shop CC 2014 does not need serial number, it is based on Adobe ID. If the payment is up to date & CC is active then you should not be asked for serial number.

           

          Please refer to Creative Cloud applications ask for serial number

           

          I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:

            Windows:

             In windows 7 navigate to following location:

               /windows/system32/drivers/etc

             1. look out for "Hosts" file

             2. Open it with notepad

             3. Check if you have any entry for Adobe

             4. Remove the entries and try again launching any product from CC

            Mac:

             1. Please click on "Go" and navigate to /private/etc

             2. Open "hosts" file and check out for any entries for Adobe.com

             3. Remove the entries and save the file

             4.  try again launching any product from CC

           

          http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.


          Please let us know if it worked.

           

          Regards,

           

          Rajshree