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I am having a problem with Adobe Presenter Video Express locking up my PC. It requires a complete reboot to kill the program. Anyone else?

New Here ,
Aug 28, 2014 Aug 28, 2014

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I recently installed Presenter 10 and the Presenter Video Express locks up my PC.  I can't even end with the task manager.  I must force my PC to shut down.  Anyone else having a problem with Video Express?

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LEGEND ,
Aug 28, 2014 Aug 28, 2014

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Check that your video/graphics drivers are up to date.

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New Here ,
Aug 29, 2014 Aug 29, 2014

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Video driver is up-to-date. 

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LEGEND ,
Aug 29, 2014 Aug 29, 2014

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Hm, that was my silver bullet. Other than doing an uninsall and then installing Presenter again, you may need to reach out to Adobe and see if they can identify what could be causing this.

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