code creative cloud

Log out of your paid Cloud account... Restart your computer... Log in to your paid Cloud account

-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

The order is placed, the payment is also complete, hence there is no billing issue.

Photo shop CC 2014 does not need serial number, it is based on Adobe ID.

Please refer to Creative Cloud applications ask for serial number

I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:

  Windows:

   In windows 7 navigate to following location:

     /windows/system32/drivers/etc

   1. look out for "Hosts" file

   2. Open it with notepad

   3. Check if you have any entry for Adobe

   4. Remove the entries and try again launching any product from CC

  Mac:

   1. Please click on "Go" and navigate to /private/etc

   2. Open "hosts" file and check out for any entries for Adobe.com

   3. Remove the entries and save the file

   4.  try again launching any product from CC

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

Please let us know if it worked.

Regards,

Rajshree